The Knowledge Project with Shane Parrish

#27 Chris Voss: The Art of Letting Other People Have Your Way

534 snips
Jan 3, 2018
Chris Voss, a former FBI kidnapping negotiator and author of "Never Split the Difference," shares his expertise on negotiation techniques. He discusses the art of letting the other party speak first and the use of calibrated questions to uncover valuable insights. Voss reveals the psychological strategies behind effective negotiation, such as emotional intelligence and tactical empathy. He also warns against the dangers of compromise, advocating for optimal solutions instead. Personal anecdotes illustrate the importance of trust and active listening in negotiations.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
ANECDOTE

Accidental Negotiator

  • Chris Voss became an FBI hostage negotiator accidentally, initially aiming for law enforcement.
  • A recurring knee injury shifted his path from SWAT to negotiation.
INSIGHT

Perishable Skills

  • Negotiation skills are perishable and erode invisibly over time.
  • Regular practice and feedback are crucial for maintaining sharpness.
ADVICE

Go Second

  • Let the other side speak first in a negotiation.
  • This saves time and provides valuable information.
Get the Snipd Podcast app to discover more snips from this episode
Get the app