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The Knowledge Project with Shane Parrish
#27 Chris Voss: The Art of Letting Other People Have Your Way
Jan 3, 2018
01:21:19
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Quick takeaways
- Deference can foster positive relationships and increase willingness to help in negotiations.
- Active listening with empathy leads to deeper rapport and more productive negotiations.
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The Power of Deference
Deference can be a powerful tool in negotiations, regardless of the power dynamics. Showing deference to someone who is perceived as superior or even equal can foster positive relationships and increase their willingness to help. It can also create a sense of respect, appreciation, and gratitude. Deference can be a valuable skill to employ in various negotiation situations.
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