#27 Chris Voss: The Art of Letting Other People Have Your Way
The Knowledge Project with Shane Parrish
00:00
Negotiation Psychology: Insights and Strategies
This chapter explores the interplay between psychological theories and practical strategies in hostage negotiation, notably through Kahneman's prospect theory. It highlights the impact of fear of loss on decision-making and emphasizes the importance of addressing concerns transparently to foster successful outcomes. Additionally, the discussion covers the significance of emotional intelligence, strategic listening, and tactical empathy in enhancing negotiation relationships and effectiveness.
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