
#27 Chris Voss: The Art of Letting Other People Have Your Way
The Knowledge Project with Shane Parrish
00:00
Mastering Negotiation Through Labels
This chapter explores the negotiation technique of 'labels', originally designed for hostage situations but effectively applied in business and personal contexts. It discusses the importance of understanding personality types, effective communication strategies like the 'mirror' technique, and engaging children in meaningful dialogue. The insights shared highlight how these skills can enhance negotiations and relationships, encouraging a deeper understanding between individuals.
Transcript
Play full episode