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E002 - Jing Jing Tan, Research Leadership at Uber

whatshot 6 snips
Nov 11, 2022
Guest
Jing Jing Tan
33:32
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1
Introduction
00:00 • 2min
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2
I'm a Trust and Safety Specialist and I've Worked at a Number of Different Companies and Agencies.
02:29 • 4min
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3
Is It Extra Hard to Research You Eat?
06:16 • 1min
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4
Building a Good and Stable Bridge Head in a Company
07:42 • 6min
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5
What's the Difference Between High and Medium UX Maturity?
13:22 • 2min
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6
Are Engineers More Engaged in Voucher Research?
15:37 • 3min
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7
The Power of User Research
18:21 • 5min
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8
What Are Some of the Challenges in Relationship Management?
22:57 • 4min
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9
Leaning Into Influence
27:04 • 3min
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10
How Much Time Do You Spend Researching Your Customers?
29:43 • 2min
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11
Building a Powerful Stakeholder Engagement
31:35 • 2min
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In this episode Henrik interviews Jing Jing Tan of Uber. They chat about her journey into research and how she ended up at Uber and thinking about research as a bridge between customers and companies. After that they talk about how to influence product strategy and build relationships with product leaders, as well as understanding research maturity in different organizations.

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