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E002 - Jing Jing Tan, Research Leadership at Uber
UX Research Rundown
How Much Time Do You Spend Researching Your Customers?
As researchers, we just naturally gravitate towards our skill set, which is deeply empathizing with the needs of who are kind of talking to. And I think that actually helps a lot with building bridges internally and also spreading influence. We're coming up at time, unfortunately, but this is super interesting.
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