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UX Research Rundown

Latest episodes

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May 17, 2024 • 44min

S3 E04 - Jenny Lo, ex-Head of Research at Grammarly

Grammarly is one of the early adopters of AI technology, and Jenny Lo spent years leading research there.In this episode of the UX Research Rundown podcast, Jenny shares many of her insights on working directly with engineering teams building AI/ML applications in a research role, and what you can take away from her experiences.Take a listen, and don't forget to hit the subscribe button!
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May 3, 2024 • 39min

S3 E03 - Savina Hawkins, Strategic UX Researcher & Prompt Engineer

In this episode Henrik chats with former researcher and current founder Savina Hawkins. Savina is a UX Researcher who worked closely with generative AI R&D teams at Meta, evaluating and ideating around experiences that leverage new language models and other generative AI applications.Today, Savina is building something new at the intersection of AI and UXR, and is one of the leading voices in the space.
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Apr 18, 2024 • 36min

S3 E02 - Jessa Anderson, Manager of AI/ML UXR at ServiceNow

While many researchers are only now dipping their toes into the world of AI, Jessa Anderson has been doing UXR on the technology for half a decade.At ServiceNow she leads up a team focused on how to appropriately integrate AI technologies into the workflow tools that ServiceNow builds for it's many large customers like Lowe's, KraftHeinz, and Siemens.Tune in to this episode and don't forget to give it a rating and review wherever you listen to your favourite podcasts!
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Feb 26, 2024 • 36min

S3 E01 - Jess Holbrook, Dir of UXR for AI at Meta

Season 3 kicks off with Jess Holbrook, Director of UXR for AI at Meta, discussing the impact of AI on UX research. Topics include the evolution of AI, using models to understand human behavior, merging quantitative and qualitative research methods, and the value of qualitative research in UX.
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May 9, 2023 • 36min

S2 E04 - Claudia Natasia, Director of Insights at Highspot

Explore Claudia Natassia's transition from finance to tech, the importance of research advocacy and stakeholder engagement, the shift towards a user-led growth model, navigating research challenges within organizations, the vital role of research in uncertain times, and the future of research leadership
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Apr 28, 2023 • 39min

S2 E03 - Josh Williams, Director of UX Research at Indeed

In this episode, Henrik interviews Josh Williams, one of the research leaders at Indeed. Josh talks about differences in team culture between places like Bose and Indeed, and how that affects your strategy for engaging stakeholders in research. Developing trust between research and other teams is key to success, and Josh breaks down why in this conversation.
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Apr 21, 2023 • 42min

S2 E02 - Jeremy Bailey and Nadya Calderon of Thinkific

How are insights teams created, and is there more than one right way to get a research practice started? In this conversation, Henrik Mattsson is joined by two research leaders from Thinkific: Jeremy Bailey and Nadya Calderon. Together, they talk about the evolution of the research practice at Thinkific and previous roles and their strategies to engage their teammates.
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6 snips
Mar 21, 2023 • 44min

S2 E01 - John Cutler, Senior Director of Product Enablement at Toast

John Cutler, renowned product leader and persona on Twitter, joins Henrik on the UX Research Rundown podcast for the first episode of season 2. In this episode John and Henrik talk about how research has evolved over the past 10+ years, and what the future holds for product-research collaboration.
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8 snips
Dec 8, 2022 • 39min

E006 - A’verria Martin, Chief of Staff, Head of Research Operations and Strategy at ServiceNow

In this episode Henrik chats with A’verria Martin, Chief of Staff and Head of Research Operations and Strategy at ServiceNow. They talk about her journey into leading research operations as well as the unique challenges of serving the research needs of a large enterprise. Scaling research impact, advice for up and coming researchers, and much more in the latest episode of the UX Research Rundown podcast.
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4 snips
Dec 1, 2022 • 33min

E005 - Vanessa Wiegel, Sr Director of UX and Human Factors Research at Motional

In this episode Henrik interviews Vanessa Wiegel, Sr Director of UX and Human Factors Research at Motional. Vanessa has a unique background working on autonomous hardware products, currently and motional and previously at iRobot. Vanessa and Henrik talk about the challenges of working on hardware products, growing research teams, and why it’s important to remember to be kind to yourself as you try grow your impact as a researcher.

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