UX Research Rundown

In this new season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.This episode features Christopher Monnier, who is Principal UX Researcher working on Copilot at Microsoft. Christopher tells Henrik about his half-day session at Research Week on how we can apply our research skills to developing our own career paths. He also shares his thoughts on the importance of curiosity, and how AI will transform the UXR industry.Find out more about Research Week on the Learners website.Subscribe to Christopher’s Substack.Follow Christopher on LinkedIn.And here’s a link to the Judd Antin and Carol Rossi webinar that Christopher mentions in this episode:If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.LIVE LOOKBACK DEMO & FIVE FREE SESSIONSLookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this new season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.First up is Zoë Glas, who is a Staff UX Researcher working in Governance and Protected Data at Google. Zoe tells Henrik about her one-day session at Research Week on Growth and UXR. We learn how researchers can build strategic partnerships by identifying what a business wants to achieve, and how UXR can drive the bottom line.Find out more about Research Week on the Learners website:
https://joinlearners.comFollow Zoë on LinkedIn:
https://www.linkedin.com/in/zoeglas/And if you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.LIVE LOOKBACK DEMO & FIVE FREE SESSIONSLookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

Grammarly is one of the early adopters of AI technology, and Jenny Lo spent years leading research there.In this episode of the UX Research Rundown podcast, Jenny shares many of her insights on working directly with engineering teams building AI/ML applications in a research role, and what you can take away from her experiences.Take a listen, and don't forget to hit the subscribe button!

In this episode Henrik chats with former researcher and current founder Savina Hawkins. Savina is a UX Researcher who worked closely with generative AI R&D teams at Meta, evaluating and ideating around experiences that leverage new language models and other generative AI applications.Today, Savina is building something new at the intersection of AI and UXR, and is one of the leading voices in the space.

While many researchers are only now dipping their toes into the world of AI, Jessa Anderson has been doing UXR on the technology for half a decade.At ServiceNow she leads up a team focused on how to appropriately integrate AI technologies into the workflow tools that ServiceNow builds for it's many large customers like Lowe's, KraftHeinz, and Siemens.Tune in to this episode and don't forget to give it a rating and review wherever you listen to your favourite podcasts!

Season 3 kicks off with Jess Holbrook, Director of UXR for AI at Meta, discussing the impact of AI on UX research. Topics include the evolution of AI, using models to understand human behavior, merging quantitative and qualitative research methods, and the value of qualitative research in UX.

Explore Claudia Natassia's transition from finance to tech, the importance of research advocacy and stakeholder engagement, the shift towards a user-led growth model, navigating research challenges within organizations, the vital role of research in uncertain times, and the future of research leadership

In this episode, Henrik interviews Josh Williams, one of the research leaders at Indeed. Josh talks about differences in team culture between places like Bose and Indeed, and how that affects your strategy for engaging stakeholders in research. Developing trust between research and other teams is key to success, and Josh breaks down why in this conversation.

How are insights teams created, and is there more than one right way to get a research practice started? In this conversation, Henrik Mattsson is joined by two research leaders from Thinkific: Jeremy Bailey and Nadya Calderon. Together, they talk about the evolution of the research practice at Thinkific and previous roles and their strategies to engage their teammates.

John Cutler, renowned product leader and persona on Twitter, joins Henrik on the UX Research Rundown podcast for the first episode of season 2. In this episode John and Henrik talk about how research has evolved over the past 10+ years, and what the future holds for product-research collaboration.