S3 E02 - Jessa Anderson, Manager of AI/ML UXR at ServiceNow

While many researchers are only now dipping their toes into the world of AI, Jessa Anderson has been doing UXR on the technology for half a decade.

At ServiceNow she leads up a team focused on how to appropriately integrate AI technologies into the workflow tools that ServiceNow builds for it's many large customers like Lowe's, KraftHeinz, and Siemens.

Tune in to this episode and don't forget to give it a rating and review wherever you listen to your favourite podcasts!