The Power of Apologies

1

Introduction

00:00 • 3min

2

What Happens When Apologies Go Off the Rails?

02:59 • 2min

3

The BPA Deep Water Spill Saga - I'd Like My Life Back

04:56 • 2min

4

If You Care, I Stop the Orl From Coming Into Our Estuaries

06:53 • 3min

5

Hidden Brain

10:18 • 1min

6

Refusing to Apologize Can Give You a Short Term Boost in Self Esteem

11:46 • 2min

7

When You Refuse to Apologize, It Makes You Feel More Empowered

14:15 • 3min

8

Being a Moral Person Is Part of Who You Are, Youkno

17:27 • 2min

9

The Answer to an Accusation Is an Apologies

19:16 • 2min

10

The Media Is Symbolic of a Bigger Problem

20:55 • 2min

11

What Is the Appraisal Gap?

22:32 • 3min

12

Is It Important to Accept an Apologies?

25:55 • 3min

13

Support for Hidden Brain Comes From Amazon Key in Garage Delivery

28:38 • 2min

14

Apologies and Remorse

30:33 • 1min

15

Apologies and Remorse

31:55 • 2min

16

Apologies Too Early Can Make Apologies Less Effective

33:28 • 3min

17

How to Revisit Your Apologies and Forgiveness

36:45 • 3min

18

What Is a Great Apology?

39:37 • 2min

19

The Bloody Sunday Apologies of David Cameron

41:50 • 3min

20

The Importance of Remorse

44:23 • 2min

21

The Importance of Apologies in Generating Forgiveness

46:31 • 2min

22

Forgiveness and Apologies as Gifts

48:43 • 2min

23

The Importance of Apologies in Relationships

50:58 • 4min