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The Power of Apologies
Hidden Brain
What Happens When Apologies Go Off the Rails?
Tyler: In april 20 tenth, an oil rig exploded in the gulf of mexico. It killed 11 workers and ignited a fireball that was visible forty miles away. This was the infamous deep water horizon oil spill. The rig was leased by b p, one of the largest oil companies in the world. Here's how b p responded to the disaster - through rose coloured glasses.
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