3min chapter

Hidden Brain cover image

The Power of Apologies

Hidden Brain

CHAPTER

Apologies Too Early Can Make Apologies Less Effective

The research of sindy france found that apologizing too early can make apologies less effective. Tyler, if you apologize in a nee jerk sort of way then it really does come off like a knee jerk apology. But at the same time, if you delay too long and then apologize later on down the track, it really comes off as, oh, well, you know, t they tried to get away with not apologizing, but then finally cave to the pressure. There does seem to be some sweet spot about where the apology should occur.

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