The Power of Apologies
Hidden Brain
00:00
How to Revisit Your Apologies and Forgiveness
The psychology of forgiveness is so complex that there is no formula for it, says author. Every situation is different and the same apology isn't going to be equally effective in all situations. Reconciliation is an unfolding process that's about what's going on inside the offender's head as well as what they're communicating with their victim.
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