Apologies and Remorse

People are really looking for ina apology is a sincere belief that the individual whois apologizing is remorseful for their actions. In fact, judgments of remorse and sincerity of that remorse are really influential in changing whether or not people are willing to forgive after an apology. So we looked at a bunch of different sorts of expressions. We also looked at physical displays, things like tears. Are things like a your body posture. And so when you see individuals seeming to lose control with their emotions, with their feelings of remorse and regret, then it signals to us that what they're saying is actually true. It's so true that they're losing trol, their crying, theyre flopping over