Chapters 
 Transcript 
 Episode notes 
 1  2  3  4  5  6  7  8  9  10  11  12  13  14  15 
 Introduction 
 00:00 • 2min 
 The Importance of Team Rituals 
 01:33 • 2min 
 The Highest Compliment I've Ever Received in My Career 
 03:31 • 2min 
 How to Be a Better Communicator 
 05:07 • 2min 
 How to Be a Servant Leader at Drift 
 07:27 • 3min 
 The Importance of Serving People 
 10:45 • 3min 
 How to Feed a Learning Machine 
 13:40 • 3min 
 How Drift Structures Management Meetings 
 17:00 • 2min 
 How to Run a Skip-Level Meeting at Drift 
 18:54 • 3min 
 The Power of Zooming in and Zooming Out 
 21:59 • 4min 
 How to Get People to Talk in a Meeting 
 25:40 • 2min 
 How to Do a Skip Level Meeting 
 27:17 • 2min 
 How to Have a Successful One on One Meeting 
 29:11 • 2min 
 How to Be a Data Driven Manager 
 31:38 • 2min 
 How to Be a Better Leader 
 33:19 • 4min 


