We think about Drift as like a learning machine, what we're trying to build. We have root cause analysis on all failures. And if we think we can basically have this very tight feedback loop that continues to learn, then we will figure things out that help our customers and therefore help the company.
In episode #1, David Cancel (CEO of Drift) shares his insights and practical advice to implement Servant Leadership, Skip-Level Meetings, and Learning Loops in your organization.
David is a five-time founder, two-time CEO, and best-selling author of “Conversational Marketing”. He was named the top-ranked CEO by USA Today and is currently an Entrepreneur in Residence at Harvard.
Tune in to hear all about David’s leadership philosophy!
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