If you book something in someone's calendar, they're going to freak out like, am I going to get fired? Sometimes. The way to do it is one, you know, I would always make it public and say, announce it. Don't do them in a huddled in a room with a notebook in front of you; that's an interrogation. If you're sitting there looking at someone and writing every word that they're saying down or worse yet typing it in a closed room, that's not a natural state. That looks like a police investigation, right?

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