Founder's Journal

How To Get Your Initial Customers

27 snips
Mar 16, 2023
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ANECDOTE

From Classroom Pitches To First Subscribers

  • Alex started Morning Brew by emailing students he helped with interviews and signing up friends from his fraternity.
  • He and Austin then pitched in business classes and collected emails on paper to remove friction and drive early signups.
ANECDOTE

Ambassador Program Scaled Campus Reach

  • Morning Brew scaled by building an ambassador program seeded from their own readers and opened it widely after initial strict selection.
  • The program expanded to ~250 ambassadors across ~100 schools and drove 15k–20k signups per semester at peak.
ADVICE

Use The Hub And Spoke Framework

  • Identify your 'spokes' (power users) and list hubs (channels) that let you reach many spokes at once.
  • Prioritize hubs to target the ones that give the most access to your ideal users first.
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