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Pain Drives Change
- Pain drives organizational change and forces leaders to act, as seen with the Texas power grid crisis.
- Avoiding or minimizing pain can prevent necessary transformations within teams and organizations.
Managers Absorb Team Pain
- Many managers absorb team pain by filling gaps, which can deaden their perception of pain.
- This glue work prevents the team from experiencing pain and learning from it, potentially undermining growth.
Don't Do Others' Jobs
- Always ask if eliminating pain is truly your job before stepping in.
- Resist the urge to do others' work to avoid burnout and confusion about responsibilities.