Waves Business Coaching

Jacob Karnes
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Sep 9, 2025 • 48min

53. How Disney Creates Magic with Lou Mongello

In this engaging conversation, Jacob Karnes interviews Lou Mongello, a Disney expert and Hall of Fame podcaster, about his journey from being an attorney to creating a successful Disney podcast. They discuss the importance of community, customer experience, and storytelling in business, drawing parallels between Disney's approach and how small businesses can implement similar strategies. Lou shares insights on creating magical moments for customers, the significance of attention to detail, and the power of building genuine relationships. The episode concludes with practical tips for small business owners and Lou's favorite Disney experiences.Work with Lou: https://loumongello.comWDW Radio: https://www.wdwradio.com/Get Jacob’s Book for Free: https://www.masteryourfirstjob.com/freeVisit Our Website: https://wavesbusinesscoaching.comConnect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/Subscribe to the Waves Business Coaching Podcast:YouTube: https://www.youtube.com/@wavesbusinesscoachingSpotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QWApple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.comChapters00:00 The Journey to Disney Podcasting04:11 Building a Community Around Disney07:05 The Magic of Disney Customer Experience09:32 Intentionality and Attention to Detail12:21 Empowering Employees for Exceptional Service15:00 Creating Unforgettable Customer Experiences17:54 The Importance of Consistency in Service20:24 Practical Tips for Small Business Owners24:34 Creating Magical Moments at Disney25:28 The Power of Storytelling in Branding27:53 The Importance of Customer Experience30:52 Building Community and Customer Loyalty33:31 The Role of Genuine Human Connection34:33 Memorable Disney Experiences and Guests40:25 The Impact of Disney on Personal Stories43:34 Key Takeaways for Business Leaders
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Aug 26, 2025 • 30min

52. The Psychology of High Performance with Dr. Lani Jones

In this episode of the Waves Business Coaching Podcast, Jacob Karnes interviews Dr. Lani Jones, a clinical psychologist turned business coach. They discuss the intersection of psychology and business leadership, emphasizing the importance of mental health in leadership roles. Dr. Jones shares her journey from a stable career in healthcare to coaching executives, focusing on the 'final 1%'—small adjustments that can lead to significant improvements in personal and professional life. The conversation also explores the importance of mission, vision, and values in guiding decision-making and finding agency in leadership.More on Dr. Lani Jones: https://drlanijones.com/start-hereGet Jacob’s Book for Free: https://www.masteryourfirstjob.com/freeVisit Our Website: https://wavesbusinesscoaching.comConnect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/Subscribe to the Waves Business Coaching Podcast:YouTube: https://www.youtube.com/@wavesbusinesscoachingSpotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QWApple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.comChapters00:00 Introduction to Dr. Lanny Jones03:48 Transitioning from Psychology to Business Coaching07:04 The Final 1% Framework11:15 Finding Agency in Leadership17:10 Redefining Time and Decision Making21:03 Mission, Vision, and Values as Personal GPS24:50 Practical Steps for Clarity in Life
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Aug 12, 2025 • 42min

51. Building Legendary Brands with Scott Wozniak

Scott Wozniak, a leadership consultant and author of "Make Your Brand Legendary," shares his unique journey from theater to business. He emphasizes the importance of clarity in leadership and cultivating raving fans to drive brand success. Scott discusses how operational excellence and team health can transform customer experiences. Drawing on insights from his time at Chick-fil-A, he offers practical strategies for fostering trust and collaboration within teams, crucial for building iconic, customer-loving brands.
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Jul 29, 2025 • 39min

50. Unlocking Radical Self Ownership with Mandy Keene

In this episode of the Waves Business Coaching Podcast, Jacob Karnes hosts Mandy Keene, a seasoned coach with 26 years of experience. They delve into the concept of radical self-ownership and the importance of self-awareness in personal and professional growth. Mandy shares her journey into coaching, the significance of personality assessments like DISC and Enneagram, and how vulnerability plays a crucial role in leadership. The conversation emphasizes the need for curiosity and understanding one's blind spots to foster better relationships and success in business.More on Mandy: https://understand.meGet Jacob’s Book for Free: https://www.masteryourfirstjob.com/freeVisit Our Website: https://wavesbusinesscoaching.comConnect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/Subscribe to the Waves Business Coaching Podcast:YouTube: https://www.youtube.com/@wavesbusinesscoachingSpotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QWApple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.comChapters00:00 Introduction to Mandy Keene02:23 Mandy's Journey into Coaching05:51 The Power of Assessments in Coaching06:52 First Job Experience and Early Lessons08:38 Understanding Personality Assessments13:34 Radical Self Ownership and Its Importance17:06 Embracing Vulnerability and Self-Ownership20:00 The Shadow Side of High Achievers24:11 Facing Blind Spots and Personal Growth28:33 The Power of Curiosity in Business34:06 Understanding Imposter Syndrome36:48 Final Thoughts on Curiosity and Self-Compassion
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Jul 15, 2025 • 31min

49. The 5 Daily Habits That Grow You and Your Business with John Meyer

In this episode of the Waves Business Coaching Podcast, Jacob Karnes interviews John T. Meyer, a former agency CEO turned business coach. They discuss the challenges of entrepreneurship, particularly the risk of burnout for creatives transitioning to solopreneurship. John shares his journey from running a successful agency to coaching others, emphasizing the importance of building a routine, understanding business growth through a three-legged stool model, and the necessity of creating content for sales. He also introduces five daily non-negotiables for solopreneurs and the solopreneur scorecard to track business metrics, ultimately encouraging collaboration and networking among entrepreneurs.Get Jacob’s Book for Free: https://www.masteryourfirstjob.com/freeVisit Our Website: https://wavesbusinesscoaching.comConnect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/Subscribe to the Waves Business Coaching Podcast:YouTube: https://www.youtube.com/@wavesbusinesscoachingSpotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QWApple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.com00:00 John T. Meyer: From South Dakota to CEO04:12 The Journey of Entrepreneurship and Creative Agency Success07:04 Navigating Burnout: The Solopreneur's Challenge10:06 Sales Strategies for Creative Entrepreneurs13:00 Building a Sustainable Business: The Three-Legged Stool15:48 Daily Non-Negotiables for Success18:44 Connecting and Engaging: The Power of Content Creation21:33 The Solopreneur Scorecard: Metrics for Growth24:29 Leading Yourself and Your Business27:20 Finding Balance: The Importance of Routine30:06 Conclusion and Resources for Aspiring Entrepreneurs
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Jul 1, 2025 • 33min

48. The Importance of Personal Values in Business with Andrew Anderson

In this episode of the Waves Business Coaching Podcast, Jacob Karnes interviews Andrew L. Anderson, author of 'Strength of the Oak, Strength of the Willow.' They discuss the complexities of coaching, the challenges clients face, and the importance of understanding personal values and goals. The conversation delves into the myth of work-life balance, the significance of being a present parent, and the journey to finding one's life mission. Andrew shares insights from his coaching experience and emphasizes the importance of serving others as a path to self-discovery.Get Andrew’s Book: https://www.andrewlanderson.com/book/Get Jacob’s Book for Free: https://www.masteryourfirstjob.com/freeVisit Our Website: https://wavesbusinesscoaching.comConnect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/Subscribe to the Waves Business Coaching Podcast:YouTube: https://www.youtube.com/@wavesbusinesscoachingSpotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QWApple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.comChapters00:00 Introduction to Andrew L. Anderson04:01 The Role of a Coach in Personal Development06:49 Understanding Common Client Issues09:19 Work-Life Balance: Myth or Reality?12:01 Defining What You Truly Want14:52 The Importance of Life Mission17:44 Live Coaching Session: Becoming a Present Dad23:00 Serving Others as a Path to Clarity28:35 Conclusion and Resources
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Jun 17, 2025 • 38min

47. Why Community Is the Shortcut to Business Growth with Dustin Riechmann

Dustin Riechmann, an entrepreneur and marketing consultant, emphasizes the transformative power of community for business growth. He shares his journey from engineering to entrepreneurship and highlights the loneliness often faced by leaders. The discussion explores how to nurture communities, drawing inspiration from historical models like the Jesus model. Dustin provides practical tips for connecting with local groups and underscores the mental health benefits of networking, advocating that a strong community can enhance both personal and professional development.
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Jun 3, 2025 • 33min

46. Crafting the Perfect One-Liner with Danielle Bornowski

Jacob Karnes hosts a live workshop with marketing strategist Danielle Bornowski, focusing on the importance of crafting effective one-liners for businesses. The conversation explores the formula for creating compelling one-liners, the significance of aligning problems with solutions, and the process of refining these statements to engage potential clients. Throughout the workshop, listeners gain insights into the art of storytelling in marketing and the necessity of making the message about the audience rather than the business itself.Supercharge Your Business with Glowing Reviews: https://dqbstrategies.marketing/reviewsGet Jacob’s Book: https://www.masteryourfirstjob.comVisit Our Website: https://wavesbusinesscoaching.comConnect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/Subscribe to the Waves Business Coaching Podcast:YouTube: https://www.youtube.com/@wavesbusinesscoachingSpotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QWApple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.comChapters00:00 Introduction to Marketing Strategies04:14 The Importance of One-Liners07:07 Crafting Your One-Liner09:51 Understanding the Problem12:27 Aligning Solutions with Problems15:22 Testing and Iterating Your One-Liner17:50 Finalizing Your One-Liner20:28 Takeaways and Conclusion
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May 20, 2025 • 37min

45. How to Keep Customers Coming Back with Just 3 Emails a Week with Zack Zeller

Jacob Karnes and Zack Zeller discuss the untapped potential of email lists for small businesses, particularly in the restaurant industry. Zack shares his journey into marketing, the importance of creating engaging content, and how to leverage community ties to enhance customer relationships. The conversation emphasizes the need for consistent communication, overcoming perfectionism in marketing, and utilizing automation to streamline email campaigns. Listeners are encouraged to focus on actionable strategies that can lead to increased customer retention and business growth.Get Zack’s Email Resource: https://fixyourlist.comGet Jacob’s Book: https://www.masteryourfirstjob.comVisit Our Website: https://wavesbusinesscoaching.comConnect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/Subscribe to the Waves Business Coaching Podcast:YouTube: https://www.youtube.com/@wavesbusinesscoachingSpotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QWApple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.comChapters00:00 Zack's Journey into Marketing04:30 The Untapped Gold Mine of Email Marketing07:27 Overcoming Email Marketing Fears10:09 Driving Foot Traffic with Targeted Emails12:51 Community Engagement through Email15:38 Starting Small with Email Marketing18:34 Leveraging Automation in Email Marketing21:13 Maximizing Customer Engagement23:57 Key Takeaways for Small Business Owners35:31 Maximizing Restaurant Profitability through Automation36:33 Creating a Profitable Email Strategy
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May 6, 2025 • 28min

44. Mastering Time Management with Nathan Murith

In this episode, Jacob Karnes interviews Nathan Murith, a technology executive and real estate investor, about balancing family life with professional responsibilities. Nathan shares his insights on time management, the importance of clarity in personal goals, and strategies for being present with family. He emphasizes the significance of saying no to maintain focus on what truly matters and discusses how automation can streamline daily tasks. The conversation highlights the value of intentionality in both personal and professional life, providing listeners with practical tips for achieving a better work-life balance.Connect and learn how we automated a $5k/month rental portfolio: murith.comGet Jacob’s Book for FREE: https://www.masteryourfirstjob.com/freeVisit Our Website: https://wavesbusinesscoaching.comConnect with Jacob on Linked In: https://www.linkedin.com/in/jacobkarnes/Subscribe to the Waves Business Coaching Podcast:YouTube: https://www.youtube.com/@wavesbusinesscoachingSpotify: https://open.spotify.com/show/3pbBD2zFZKsq588qJOh9QWApple Podcasts: https://podcasts.apple.com/us/podcast/waves-business-coaching/id1714852483Visit our Website: https://wavesbusinesscoaching.comChapters00:00 Introduction to Nathan Murith's Journey04:13 Balancing Family and Professional Life07:07 The Importance of Clarity and Purpose09:35 Time Management Strategies12:22 The Value of Being Present15:25 Automating Life and Work18:05 Creating Strong Family Connections20:53 Final Thoughts and Key Takeaways

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