58. How to Lead Humans, Not Employees with Angela Gill Nelms

In this episode of the Waves Business Coaching Podcast, Jacob Karnes interviews Angela Gill Nelms, an accomplished executive and entrepreneur. Angela shares her inspiring journey from a challenging childhood to becoming a biomedical engineer and a leader in the healthcare startup space. The conversation delves into the importance of leadership, the significance of first jobs, and the need for a strong company culture. Angela emphasizes the value of genuine human connection in business and the necessity of hiring for future growth rather than immediate needs. The episode concludes with key takeaways on fostering a culture of feedback and transparency, and the importance of seeing employees as individuals.

Connect with Angela: https://www.angelagillnelms.com/podcasts/

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Chapters

00:00 Angela's Journey: From Adversity to Leadership02:53 Crafting Masterpieces: The Art of Blacksmithing and Beekeeping05:46 The Importance of First Jobs and Early Lessons08:36 Service Excellence: The Key to Customer Satisfaction11:36 Building a Strong Company Culture14:17 Values in Action: Aligning Culture with Growth17:10 Evolving Values: Adapting to Change in Organizations19:35 Designing Company Culture22:38 Scaling Teams Effectively26:47 Hiring for the Future29:41 The Importance of Problem Finders34:10 Human Connection in Business