Kimberly Godsey is the VP of Legal and Compliance at Second Nature, bringing her legal expertise from a diverse career in property management. She discusses crucial legislative updates that property managers should monitor, like California's rental advertising laws. Kim emphasizes the importance of transparent resident benefits packages to enhance tenant satisfaction. She also shares insights on avoiding legal risks when implementing insurance policies and introduces innovative new offerings to improve the overall resident experience.

Donny Thompson, a seasoned Property Manager at ERA Real Solutions Realty, shares his expertise in managing a staggering 1,900 housing units with just ten staff members. He addresses the challenges of transitioning to online rent payments and the innovative communication strategies that enhance tenant satisfaction. The discussion also dives into efficiently handling low-income and Section 8 properties, utilizing tech tools for streamlined operations, and the importance of proactive maintenance. Donny emphasizes the blend of self-reliance and technology for optimizing property management.

In this engaging conversation, Dave Borden, Co-Founder of Rentvine and a seasoned expert in property management software, shares his journey and insights. He discusses the vital role of company culture in building a successful team and the challenges of developing user-friendly software. Dave explores the strategic use of APIs, the complexities of funding, and how to effectively navigate client relationships. He also touches on the company's rapid growth and the exciting potential of AI in the industry over the next few years.

John Seiffer, an author and business advisor at CEO Boot Camp, shares his insights on guiding CEOs through various growth stages. He highlights the three pivotal stages of company development, the importance of delegating and optimizing processes. Seiffer also emphasizes 'CEO time' for strategic reflection, the common pitfalls in scaling businesses, and how effective bookkeeping can unlock financial insights. He advises on choosing the right business coach and creating efficient systems to minimize owner involvement.

Kelli Segretto, a savvy Property Management Consultant, shares her wealth of knowledge on improving business efficiency through systems and processes. She dives into strategies for property managers to tackle burnout and emphasizes the importance of team collaboration. The conversation also touches on navigating maintenance challenges and the value of standardization in enhancing service quality. Finally, she highlights how franchisors can guide independents toward greater success by fostering a supportive community.

In this discussion, Jon Matzner, Cofounder of Sagan Passport, shares his innovative 'barbell strategy' for talent acquisition, highlighting the mix of high-level consultants and skilled technicians. He digs into lessons from the Marine Corps on effective delegation and emphasizes the importance of global talent management. Matzner also offers fresh insights on hiring practices, urging a focus on core traits over polish, and discusses how digital advances are reshaping operational strategies in the post-COVID landscape.

Real estate investor Tracy Streich discusses building a rental property portfolio, property management vs. REI wealth, financing properties, and selling a management company. The podcast highlights strategies for finding properties, managing rental properties, and building wealth through real estate investing.

Special guest Brent Beshore, Founder and CEO of Permanent Equity, discusses the challenges of businesses being 'loosely functioning disasters', the unique approach of Permanent Equity in acquisitions, and tips for SMB owners on finding quality people. He also talks about avoiding debt, being disaster-resistant, and the complexities of private equity investments in property management companies.

Marketing expert and entrepreneur Jordan Muela discusses competition, LeadSimple's big goals, and advice for developing customer instincts. They also talk about starting a PM company from scratch and managing emotions during attacks on your company.

Just a quick update: -Podcast name is changing from Owner Occupied to "Peter Lohmann's Podcast" -Podcast artwork will change -Season 4 has already started recording, expect the first episode in early July! -Sign up for my newsletter: http://peterlohmann.com