AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Peter Lohmann's Podcast
Group Rate Internet for SFR with Andrew Smallwood at Second Nature
Mar 19, 2025
Andrew Smallwood, Chief Customer Officer at Second Nature, shares insights on the revolutionary 'group rate internet' service designed for property managers and residents. He discusses the benefits of high-speed internet at reduced costs and its positive impact on resident satisfaction. Andrew also explores innovative internet agreements with ISPs that facilitate better pricing. The conversation highlights the importance of enhancing the resident experience through improved communication and streamlined internet services for rentals.
57:46
Episode guests
AI Summary
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- The introduction of the group rate internet service promises reduced costs and improved connectivity for residents in rental properties through bulk negotiation with ISPs.
- Streamlining the leasing process by transforming lengthy documents into user-friendly formats enhances resident transparency and supports informed decision-making during onboarding.
Deep dives
Streamlining Lease Complexity
Property management can become increasingly complex when modifications are made to existing lease terms, such as extending lease durations. To address this complexity, a significant reduction in the number of lease packages is suggested, leading to a tenfold decrease in variability. By integrating automation and established rules into the lease management process, efficiency is enhanced and friction for property managers is minimized. This streamlining not only facilitates operations for management teams but also offers a more user-friendly experience for residents.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode