Peter Lohmann's Podcast

Amy Hanson, the National NARPM President and property management entrepreneur, shares her incredible journey from stumbling into real estate to selling her second company to Berkshire Hathaway. She discusses the challenges of buying brokerages during market crashes and starting fresh after a non-compete. Amy also dives into her strategic initiatives for NARPM 2.0, emphasizing governance reforms and leadership development. She offers invaluable lessons on documenting processes and preparing for transitions, making her insights a must-listen for anyone in property management.

In a dynamic conversation, Susan Lohmann, a nearly 50-year veteran of the horse industry, shares her insights from running equine businesses and becoming a licensed judge. She reveals what it takes to manage difficult clients, including how to legally 'evict' a horse over nonpayment. Susan discusses the challenges women face in business, the importance of work ethic, and the need for adaptability through trial and error. She also offers negotiation tips and emphasizes the joy of passing entrepreneurial lessons to the next generation.

Tollie Brown, Principal at Mainsail Partners and board member at Rentvine, dives into the intriguing world of growth equity investments. She explains why Mainsail invested $74M into Rentvine and the critical role of technical co-founders in SaaS. The conversation highlights the appeal of PropTech to investors, the importance of customer trust, and how AI and consolidation are shaping the industry. Tollie also discusses market risks, customer software-switching behavior, and Mainsail’s innovative future strategies.

Valeria Urcuyo, VP of Operations at Appliance Repair Professionals, expertly manages a nationwide business from Nicaragua, overseeing numerous subcontractors and repairs. She dives into the unique challenges of running remote operations, including technicial shortages and pricing ethics. Val shares her insights on appliance obsolescence, how to empower homeowners with informed decisions, and the importance of trust and communication within teams. Her experience offers valuable lessons on leadership and scaling operations in a competitive industry.

Joni Wolfswinkel, owner of two Real Property Management franchises and founder of True Work Logistics, shares her inspiring journey in property management. She discusses scaling her businesses from 500 to over 2,300 doors and the advantages of acquisitions over organic growth. Joni opens up about the challenges of balancing work and family life, including the reality of working with a spouse. She also emphasizes the importance of teaching the next generation about financial responsibility, making her insights both practical and motivational for aspiring entrepreneurs.

Ginny Wood, former COO at LeadSimple and a fractional COO with a knack for scaling businesses, shares her journey from programming to operational leadership. She discusses critical strategies for easing into companies mid-stream and emphasizes the need for a culture of speed. Ginny opens up about combating burnout through effective leadership, the power of sabbaticals for personal growth, and the importance of addressing property manager blind spots. Packed with insights, her story inspires property management entrepreneurs to find their ideal operational partners.

Deb Newell, an executive consultant with Real-Time Consulting Services, brings over 20 years of property management expertise. She discusses her transformative journey from managing properties to consulting, highlighting the need for foundational understanding in business. Deb shares wild consulting stories and stresses the importance of mindset and strategic management for growth. She also sheds light on navigating internal challenges, defining roles clearly, and preparing companies for sale without stumbling into common pitfalls.

Binsi Das, the Managing Director at Sagan Passport, shares her remarkable journey from virtual assistant to a leadership role in recruitment. She highlights the common pitfalls American businesses face when hiring global talent and emphasizes the need for effective communication and cultural awareness. Binsi discusses the critical role of mentorship in fostering success and why it’s essential to build, not just find, talent. She also touches on navigating accent biases, training challenges, and the importance of patience in creating high-performing remote teams.

Cathy Gainer, a strategic coach and former COO of RL Property Management, shares her journey from operations to coaching leaders. She discusses what sets great operators apart, emphasizing the importance of mindset and decision-making. They dive into common pitfalls in property management, the significance of trust and delegation in leadership, and how empowering teams can lead to success. Cathy also reflects on adaptability in leadership and the impact of a strong workplace culture—all crucial for thriving in the competitive property management landscape.

In this engaging discussion, Dr. Julie Gurner, an Executive Performance Coach and founder of the Ultra Successful Newsletter, shares insights on mastering mindset for peak performance. She emphasizes the importance of self-belief and resilience in overcoming failure. Dr. Gurner highlights how our environment shapes our mindset, urging listeners to delegate effectively while balancing ambition and personal satisfaction. She also explores how to celebrate achievements and the role of emotions in enhancing performance, offering practical advice for winding down after a demanding day.