The Home Service Expert Podcast
Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Episodes
Mentioned books
Nov 10, 2025 • 1h 1min
The Art of Leadership: Build Trust Overnight with Jeff Hancher
In this conversation, Jeff Hancher, a U.S. Army veteran and bestselling author, shares his insights on leadership development. He emphasizes the importance of discovering your 'why' and effective feedback as first steps in nurturing leaders. Jeff also discusses delivering tough conversations, the significance of one-on-one meetings, and the need for a coaching mindset over a traditional boss role. His personal journey reveals how invested leadership can transform lives and elevate organizational culture.
9 snips
Nov 4, 2025 • 42min
E440 Unlocking Buyer Psychology: The Key to Sales Success with Joe Cunningham
Joe Cunningham, an expert home-services consultant and trainer, dives into the psychology of buyers, revealing that they often don’t buy solutions to problems they don’t recognize. He discusses the importance of addressing perceived value in purchases and how personal biases can influence decisions. Joe shares key sales strategies, emphasizing the need for deep questioning and understanding customer priorities. Additionally, he introduces innovative checklist solutions that enhance technician performance and boost sales conversions, ensuring consistent and effective service delivery.
21 snips
Oct 27, 2025 • 1h 9min
E439 The Truth About Success: Scott Clary on Building Brands and Taking Ownership
Scott Clary, a serial entrepreneur and brand strategist, shares his insights on success beyond financial achievement. He emphasizes the importance of building personal brands for CEOs to humanize their companies. Clary discusses creating lasting content, prioritizing quality audience engagement over vanity metrics, and the need for authenticity in storytelling. He advocates for persistence in entrepreneurship, investing in education, and hiring the right talent. Clary's approach combines passion and strategy, aiming to empower others in their journeys toward meaningful success.
45 snips
Oct 20, 2025 • 52min
Wealth Hacks and Motivation for Entrepreneurs with Tom Howard
Tom Howard, VP of Customer Experience at ServiceTitan with extensive experience in HVAC and plumbing, shares his insights into leadership and personal growth. He emphasizes the importance of swift follow-ups to maximize leads and discusses the competitive edge local operators have over private equity through grassroots marketing. Tom also dives into the significance of making strategic hires and managing setbacks, while offering advice on adapting to technological changes. Additionally, he highlights the link between effective branding and long-term success.
30 snips
Oct 10, 2025 • 52min
Unlocking the Secrets of Cold Calling with Peter Roth
In this engaging discussion, Peter Roth, a serial entrepreneur and marketing director at Scalify, shares his expertise in the call center and home services industries. He delves into the art of cold calling, emphasizing the significance of targeting the right audience. Peter explains the role of AI and data-driven strategies in lead generation, while also exploring his diverse journey through solar, HVAC, and even the cigar business. The conversation wraps up with insights on resilience in entrepreneurship and the bright future of the call center sector.
Oct 6, 2025 • 50min
From Prison to Purpose: Peter Meyerhoff's Journey of Redemption
Peter Meyerhoff, a bestselling author and motivational speaker, shares his inspiring journey from prison to purpose. He reveals the harsh realities of prison life and how he overcame addiction after a near-fatal overdose. The conversation highlights his transition into entrepreneurship, including creating a prison curriculum app and a sober clothing line. Peter emphasizes the importance of mindset, resilience, and community support in transforming one's life. His story is a powerful reminder that it's never too late to find purpose and make an impact.
25 snips
Sep 29, 2025 • 1h 7min
The Reality of Entrepreneurship: Challenges and Misconceptions with Cameron Herold
Cameron Herold, a serial entrepreneur and bestselling author, shares his insights on entrepreneurship's hidden struggles. He discusses the critical role of employee happiness, revealing its impact on business success. Cameron differentiates between coaching and mentoring, emphasizing the importance of optimizing operations for efficiency. He also explores personal growth and finding meaning beyond work. With anecdotes from his experiences, he highlights the significance of leadership in fostering a thriving company culture.
43 snips
Sep 22, 2025 • 52min
AI and the Transformation of Business with Leo Pajera
In this conversation with Leo Pareja, the CEO of eXp Realty, he shares his entrepreneurial journey and insights on how AI is transforming the real estate landscape. They discuss the importance of transparency and technology in reducing friction in the industry. Leo emphasizes the significance of branding in a commoditized market and how visibility can outweigh ability. He also reflects on prioritizing family and experiences over material wealth, offering a fresh perspective on finding purpose beyond mere success.
21 snips
Sep 15, 2025 • 1h 3min
Building Trust and Loyalty in Business - Alisa Imperial
Alisa Imperial, VP of Business Development for Garage Door Freedom, shares her insights on trust and loyalty in business. She emphasizes the transformative power of belief and the importance of a fun training culture. The conversation explores overcoming challenges in the home services industry, the value of mentorship, and the necessity of community collaboration. Alisa also discusses fostering genuine customer connections and the role of continuous learning in achieving long-term success.
55 snips
Sep 8, 2025 • 1h 13min
Unlocking the Blue Collar Economy with Benji Carlson
Benji Carlson, Executive Vice President of Leanscaper, shares his wealth of experience as a former painting contractor turned marketing strategist. He dives into the bullish outlook for the blue-collar economy and discusses how AI can drive growth. The conversation also tackles the pressing talent shortage and strategies for making trades appealing to younger workers. Benji emphasizes personal development, performance-based pay, and the importance of branding to attract a new generation to the industry, ultimately raising the bar for recruitment and retention.
