The Home Service Expert Podcast

Unlocking Organizational Success Through Management with Brain Gottlieb

7 snips
Jun 30, 2025
In this discussion, Brian Gottlieb, founder of Tundra Home Improvement and author of Beyond the Hammer, dives deep into the role of effective management in shaping organizational culture. He shares strategies for navigating the home improvement industry, emphasizing innovative marketing and recruitment tactics. Gottlieb also highlights the five pillars of leadership crucial for growth, the importance of financial management, and fostering a positive workplace culture. His insights into empathy and data-driven decision-making offer a fresh perspective on leadership.
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INSIGHT

Management Defines Culture

  • Management shapes how employees think and defines the company culture.
  • Investing in manager level development drives organizational growth and performance.
ADVICE

Master The Five Sales Points

  • Successful home improvement sales require excelling at five selling points: why us, why our product, the installation process, price, and why now.
  • Consistent lead generation daily is essential to survive and grow.
ANECDOTE

Early Business Struggles and Discipline

  • Brian recalls his early business days agonizing over one critical sale that would keep his doors open.
  • He instituted a 7% marketing budget from every payment to ensure constant lead generation.
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