
Personal Injury Mastermind
Law firm marketing and growth strategies that transform personal injury attorneys from local players to market leaders. Each week, successful PI firms share with host Chris Dreyer their exact systems for client acquisition, legal SEO mastery, and sustainable growth – giving you actionable steps to dominate your market. From solo practices to nationwide powerhouses, every episode delivers battle-tested tactics you can implement today. Personal Injury Mastermind (PIM) is powered by Rankings.ioYou'll hear from industry titans like Joe Fried (Fried Goldberg), Alexander Shunnarah, Dan Morgan (Morgan and Morgan), Jennifer Gore (Atlanta Personal Injury Law Group), and John Gomez (Gomez Trial Attorneys), who break down their law firm growth frameworks into steps you can follow. Whether you're launching your first practice or expanding into new markets, PIM delivers the marketing and operational insights you need to accelerate your firm's success.
Latest episodes

Jan 2, 2025 • 20min
306. Speed + Tech: How Kurtz Riley Built an Explosive PI Firm in 12 Months
When most firms talk about speed or technology, they focus on one or the other. But as Brian Riley reveals, the real breakthrough comes from their intersection. In this episode of Personal Injury Mastermind, Brian shows how Kurtz Riley transformed these buzzwords into tangible competitive advantages. From three-click complaint filing to aggressive pre-litigation strategies, learn how they've built systems where velocity and technology amplify each other.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. In just 12 months, Kurtz Riley has proven that explosive growth isn't about working harder – it's about building smarter systems. As a follow-up to our conversation with Austin Kurtz, Brian Riley reveals how they've weaponized the combination of speed and technology to turn their startup into a powerhouse.We discuss:
How Kurtz Riley automated their complaint filing process down to three clicks
The exact KPIs they use to measure prelitigation performance
Why time-on-desk metrics matter and how to improve them
Building financial forecasting systems for rapid growth
Using AI and client portals to streamline case management
How their litigation-ready approach influences insurance negotiations
The critical metrics that drive their prelitigation department
Guest DetailsBrian Riley is the co-founder of Kurtz Riley, bringing hands-on experience from running Morgan & Morgan's Arizona office. Under his leadership, KurtzReilly has built one of the fastest-growing personal injury practices in Arizona by combining aggressive litigation with cutting-edge technology.
Brian Riley: LinkedIn, Instagram
Kurtz Riley: Website, Instagram
Austin Kurtz Interview on PIM
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 01:00 How Kurtz Riley automates complaint filing 03:09 Brian's personal connection to law through his father's case 04:16 The 14-year case that inspired his legal career 04:37 Path to success: From law school to Morgan & Morgan 06:07 Division of roles at Kurtz Riley 07:11 Pre-litigation KPIs and department oversight 08:19 Average fee goals and firm metrics 09:23 Understanding average fees in Arizona 11:31 The story behind Kurtz Riley's branding 13:23 Financial management and forecasting 15:16 Game-changing tech: Client experience through Quilia appAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 31, 2024 • 20min
305. Is Your Firm Bleeding Marketing Dollars? A Legal Marketing Auditor Tells All
When every expert is trying to sell you something, how do you really know what your firm needs - or what you're wasting money on? In this episode of Personal Injury Mastermind, John Schroeder, owner of DeFacto Digital Consulting, reveals what he's learned from auditing PI firms spending anywhere from $5K to $100K monthly on marketing. From intake gaps to SEO failures, John shares the brutal truth about where most firms are hemorrhaging money without even knowing it.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. As founder of DeFacto Digital Consulting, John built his business on a radical premise: providing unvarnished, data-driven analysis of law firms' marketing performance.. In this candid conversation, he reveals the common blind spots he finds when analyzing firms across the country - and why most firms don't discover these issues until they're "$50K in the hole." If you're investing in marketing but unsure about the real ROI, this episode gives you the framework to evaluate what's actually working.We discuss:
Why 90% of intake processes are substandard (and bleeding cases)
The real reason most SEO campaigns fail (it's not what agencies tell you)
How Google Ads managers are losing control (and your money)
The exact metrics John uses to audit marketing performance
How to know if your marketing agency is actually delivering results
Why most firms discover problems $50K too late
Guest DetailsJohn Schroeder is the owner of DeFacto Digital Consulting, specializing in unbiased audits of law firms' digital marketing performance. After years in legal lead generation and agency work, John founded DeFacto to help firms get honest, objective analysis of their marketing effectiveness without trying to sell additional services.
John Schroeder: LinkedIn, Instagram
DeFacto Digital Consulting: Website, Instagram
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 00:51 The Truth About Legal Marketing Audits 02:07 What Actually Drives PI Cases Today 03:17 Evaluating Intake Performance 04:58 Common SEO Mistakes and Solutions 08:10 Google Ads: Manual Control vs Automation 10:11 In-House vs Third-Party Intake Teams 12:21 Origins of DeFacto Digital 13:45 The Audit Process ExplainedAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 27, 2024 • 23min
304. Quality Over Quantity: The New Economics of Case Acquisition
When 460,000+ law firms compete for attention, casting a wide net is no longer enough. In this episode of Personal Injury Mastermind, we explore how AI and innovative business models are reshaping case acquisition. From precision targeting to owning distribution channels, discover how forward-thinking firms land premium cases by fishing with a spear instead of a net.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. We discuss:
How FirmPilot's AI platform uses psychographic data to target ideal clients
Why vanity metrics like organic traffic matter less than qualified leads
The real metrics that determine Google Ads placement and cost
How Top Class Actions built a 1.5M monthly visitor platform
The economics of commercial vehicle cases and mass torts
Why traditional case acquisition methods are becoming obsolete
Using data feedback loops to optimize marketing spend
Guest DetailsJake Soffer is the founder and CEO of FirmPilot, an AI-powered marketing platform helping law firms target premium cases. With a background in computer engineering and natural language processing, Jake is revolutionizing how firms approach digital marketing.
Jake Soffer: LinkedIn
Firm Pilotl: Website
Scott Hardy is the founder of Top Class Actions and Leagify Law Firm. Through his innovative approach to case acquisition and Arizona's new rules allowing non-lawyer ownership, Scott has built a platform that attracts 1.5 million potential clients monthly.
Scott Hardy: LinkedIn
Top Class Actions: Website, Legal Fi Website
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 00:43 Meet Jake Soffer & FirmPilot03:22 The Evolution of Legal Marketing 07:06 AI Marketing Capabilities 10:30 Scott Hardy & Top Class Actions 12:14 Commercial Vehicle Cases 14:59 Forward Integration Strategy 18:36 Closing ThoughtsAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 26, 2024 • 25min
303. Depth Over Scale: How Bill Umansky Built a Thriving Practice by Leading Differently
After decades of success, Bill Umansky realized something was missing in how he ran his firm. In this episode of Personal Injury Mastermind, Bill reveals why he transformed his leadership style to focus on deeper relationships over pure growth numbers. From having lunch with entry-level staff to maintaining genuine connections with former employees, his approach challenges everything we think we know about scaling a law firm. Whether you're running a growing practice or building your team, this episode shows why authentic leadership might be your most powerful asset.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. We discuss:
Why focusing on relationship depth matters more than pure numerical growth
How stepping away from practicing law led to better firm leadership
The transformative impact of finally hiring a CFO after 28 years
Building authentic connections with remote and overseas team members
Strategies for maintaining positive relationships with departing employees
Why intentional leadership requires connecting with all levels of staff
The importance of starting relationship-building from day one of employment
Guest DetailsBill "The Lawman" Umansky has built one of Orlando's most respected law firms by focusing on authentic leadership and deep relationships. His innovative approach to firm culture and management has created lasting connections with both current and former team members.
Bill Umansky: LinkedIn, Book, Instagram
Umansky Law Firm:Website,YouTube, Podcast, TikTok
Podcast: Lawmans Lounge
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 00:53 Growth through depth, not just numbers 01:37 From practicing attorney to firm leader 02:30 The game-changing CFO hire 05:29 Rainmaking and networking evolution 09:00 Business development strategy 14:17 Success with former employees 17:02 Building authentic team connectionsAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 24, 2024 • 19min
302. Toolkit: The Uber of Legal Funding: Breaking Predatory Lending's Grip on PI Cases
When a $5,000 advance requires a $40,000 payback, something's broken in legal funding. Banks and credit card companies have been slamming injured clients with compounding interest rates for decades – until one former PI attorney decided to break the system with a tech-driven marketplace solution.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. In this episode of Personal Injury Mastermind, former attorney and CEO of ClaimAngel, Jeremy Alters reveals how a transparent marketplace is forcing traditional funders to compete on rates and speed. From capped interest rates to one-touch funding, discover how technology is dragging a shadowy industry into the sunlight.We discuss:
Why traditional litigation funding often makes cases impossible to settle
How a tech-driven marketplace caps interest at 27.8% (lower than credit cards)
The real reason many firms stick with predatory lenders (it's not just the sports tickets)
Why meeting your fiduciary duty requires shopping multiple funding sources
How automated one-touch funding is processing claims in hours instead of weeks
The future of litigation funding and why transparency is winning
Guest DetailsJeremy Alters spent 23 years practicing personal injury law before becoming CEO of ClaimAngel, where he's pioneering fair funding practices through marketplace technology. Under his leadership, the platform has funded over 4,000 cases totaling more than $25 million, while maintaining the industry's lowest interest rates.
Jeremy Alters: LinkedIn
Claim Angel: Website
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 02:08 The State of Legal Funding 04:30 How Non-Recourse Funding Works 08:15 Inside the Marketplace 11:45 Why Firms Resist Change 13:30 Building Network Effects 14:39 Industry Pushback: "You're Ruining the Industry" 15:30 Closing Thoughts: The Future of Fair FundingAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 20, 2024 • 20min
Bonus - 301. Early Settlement Planning + Expert Lien Resolution = Happier Clients (and Better Reviews)
Most PI firms handle settlement planning and lien resolution in-house, creating bottlenecks and frustration at the most critical stage of client experience. In this episode of Personal Injury Mastermind, Jason Lazarus and Brian Adair reveal why specialized expertise in these areas doesn't just save time and money - it transforms client satisfaction and drives better reviews.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. We discuss:
Why the final settlement experience makes or breaks client reviews
How early settlement planning prevents common client care disasters
The hidden costs of in-house lien resolution (like time spent on Medicare hold)
Using expert partners to provide concierge-level client care
Turning post-settlement work from a cost center into a growth driver
Why specialized settlement knowledge prevents malpractice risks
Guest DetailsJason Lazarus is the CEO of Synergy Settlement Services, bringing insider expertise to lien resolution and settlement planning.
Jason Lazarus: LinkedIn, Website
Synergy Settlement Services: Website
Book: The Art of Settlement
Brian Adair is the founder of Adair Financial Group, specializing in comprehensive settlement planning and client care solutions.
Brian Adair: LinkedIn
Adair Financial Group: Website
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 01:01 Dan's journey from trial attorney to business operations 02:07 Evolution of Morgan & Morgan's Purple Cow Committee 04:54 Building an elite referral operation 08:00 The "nuclear plan" for referral conversion 10:07 Why they refer out turndown cases 13:37 Tracking metrics and maintaining quality 16:22 Sports partnerships and marketing innovation 19:16 Leveraging partnerships beyond sponsorships 21:31 Community involvement and disaster responseAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 19, 2024 • 28min
300th Episode Special: The Gift of Dan Morgan’s Keynote Speech, Live from PIMCON
In this landmark 300th episode of Personal Injury Mastermind, Dan Morgan reveals how Morgan & Morgan transformed their referral operations from a legal pad system into a $63 million revenue engine. From outbound referral optimization to groundbreaking sports partnerships, Dan shares the exact strategies that helped build one of the most recognizable law firm brands in America.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. When Dan took over Morgan & Morgan's referral operations in 2020, they were generating $15 million in referral revenue. Today, they're on track for $63 million, with projections of hitting nine figures next year. He explains how in this special keynote talk from PIMCON. Dan breaks down the systems and strategies that drove this explosive growth, including how they're converting 85% of rear-end accident referrals through their "nuclear plan" and why they're sending turndown cases to partner firms.We discuss:
How Morgan & Morgan increased referral conversion rates from 18% to 38% with one simple change
Why they're getting 7-figure settlements on cases they initially turned down
The exact formula they use to evaluate marketing spend and determine budgets
Their "bullets before bombs" testing strategy for new marketing channels
How they're leveraging sports partnerships with UFC, WWE, and others to drive record call volume
The sweepstakes strategy that's helping them track marketing attribution
Why investing in local community presence delivers consistent ROI
Guest DetailsDan Morgan serves as head of partnerships and referral operations at Morgan & Morgan, one of America's largest personal injury law firms. Under his leadership, the firm has pioneered innovative marketing strategies and built a nationwide referral network handling over 100,000 case referrals annually.
Dan Morgan: LinkedIn, Instagram
Morgan and Morgan: Website, LinkedIn, TikTok
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 01:01 Dan's journey from trial attorney to business operations 02:07 Evolution of Morgan & Morgan's Purple Cow Committee 04:54 Building an elite referral operation 08:00 The "nuclear plan" for referral conversion 10:07 Why they refer out turndown cases 13:37 Tracking metrics and maintaining quality 16:22 Sports partnerships and marketing innovation 19:16 Leveraging partnerships beyond sponsorships 21:31 Community involvement and disaster responseAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 17, 2024 • 17min
299. Toolkit: Turn Rejected Cases to Revenue; Tap into Your New National Network
Stop letting valuable cases walk out the door. In this episode of Personal Injury Mastermind, Matt Thelen reveals how modern referral networks are transforming case sharing and creating new revenue streams for forward-thinking firms. From automated case distribution to nationwide partnerships, discover how technology is eliminating the inefficiencies that have plagued referral management for decades.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. We discuss:
Why traditional referral networks leave money on the table
How automated "waterfall" distribution gets cases to the right attorneys faster
Building merit-based partnerships beyond your immediate network
Digital tracking systems that eliminate referral management headaches
Integrating referral management with your existing case management software
Strategies for monetizing out-of-jurisdiction and practice area cases
Guest DetailsMatt Thelen holds a joint JD/MBA and has taken a startup through an IPO on the New York Stock Exchange. Now he's applying that same efficiency-focused mindset to solve one of the legal industry's biggest headaches - referral management.
Matt Thelen: LinkedIn
Attorney Share: Website, LinkedIn, Instagram
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 00:51 Breaking away from old-school referral networks 02:27 The three major pain points in case sharing 05:27 From IPO to legal tech innovation 07:07 Automating case distribution with waterfalls 09:14 Integration with case management platforms 10:30 Building nationwide network effects 14:31 Future-proofing your practice through diversification 15:00 Simple pricing for maximum valueAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 16, 2024 • 32min
Bonus — 298. Scaling Culture: How to Build Teams That Stick & Systems That Scale; A Collaboration with Be that Lawyer w/ Steve Fretzin
"When I started LawHer, only 18% of law firm partners were women. Just 3 years later, it's 22% - and that's just the beginning." - Sonya Palmer. Listen to LawHer here.From intake mastery to AI implementation, Rankings.io's VP of Operations Sonya Palmer shares the systems and strategies that actually move the needle in 2024. If you're looking to scale your firm while building a culture that attracts top talent, don't miss this special partner episode from Be That Lawyer with Steve Fritzen.In this special partner episode of Personal Injury Mastermind, we're excited to share a powerful conversation from Be That Lawyer with Steve Fritzen featuring Sonya Palmer, VP of Operations at Rankings.io and host of the LawHer podcast. From scaling operations to empowering women in legal leadership, Sonya shares insights on building successful teams and transforming law firm culture.We discuss:
Why diversity in leadership leads to better client service and business outcomes
How the pandemic has transformed opportunities for women in law
Practical strategies for creating content and leveraging AI in legal marketing
Building effective hiring and onboarding processes that identify top talent
Managing underperforming employees and creating accountability
The importance of establishing clear KPIs and performance metrics
Why authenticity matters more than traditional networking approaches
How to scale operations while maintaining quality and culture
Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 01:03 Leadership Philosophy & Vision 04:41 Women in Legal Leadership09:12 Marketing & Content Strategy 13:34 AI Tools & Implementation 15:32 Hiring & Team Building 20:36 Performance Management 24:27 Scaling Operations 28:05 Future of Legal Industry 31:00 Closing ThoughtsAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels

Dec 12, 2024 • 18min
297. How Kurtz Riley 10x’d Their Caseload in Year One
Most new firms struggle for years to build a steady caseload. But what if you could shortcut that journey? Kurtz Riley Law doubled their expectations every month by combining smart referral partnerships with cutting-edge tech.Dominate your market today. Grab a copy of Chris’ latest book, Personal Injury Lawyer Marketing: From Good to GOAT. In this episode of Personal Injury Mastermind, Austin Kurtz shares how his firm scaled rapidly by focusing on attorney referrals and operational efficiency. From AI-powered file management to strategic case selection, this is the roadmap for accelerating your firm's growth through smart partnerships and systems.We discuss:
Referral partnerships vs. traditional marketing for new firms
Using AI and automation to handle rapid case growth
The exact tech stack for moving files faster
Strategic case selection criteria for maximum growth
Building relationships that drive consistent referrals
Balancing growth with quality representation
The future of legal tech and firm operations
Guest DetailsAustin Kurtz is co-founder of a rapidly growing personal injury firm in Arizona. Known for their innovative approach to operations and marketing, they've built one of the fastest-growing referral networks in the Southwest through strategic partnerships and cutting-edge technology.
Austin Kurtz: LinkedIn, Website, Instagram
Kurtz Riley Law: Website, Instagram
Chris Dreyer and Rankings DetailsChris Dreyer is the CEO and founder of Rankings.io, the elite legal digital marketing agency.
Rankings: Website, Instagram, Twitter
Chris Dreyer: Website, Instagram
Newsletters: The Dreyer Sheet
Books: Personal Injury Lawyer Marketing: From Good to GOAT; Niching Up: The Narrower the Market, the Bigger the Prize
Work with Rankings: Connect
Time Stamps00:00 Intro 00:32 Tech-first approach to scaling 02:12 Building elite referral partnerships 04:34 Strategic case selection 07:02 From commercial litigation to PI 09:30 Operational efficiency 10:44 The referral advantage 12:30 Future of legal tech 14:30 Arizona’s evolving legal landscape16:00 Serving underserved communities 17:03 Culture and authenticityAdditional Episodes You Might Enjoy
80. Mike Papantonio, Levin, Papantonio, & Rafferty — Doing Well by Doing Good
84. Glen Lerner, Lerner and Rowe – A Steady Hand in a Shifting Industry
101. Pratik Shah, EsquireTek — Discovering the Power of Automation
134. Darryl Isaacs, Isaacs & Isaacs — The Hammer: Insights from a Marketing Legend
104. Taly Goody, Goody Law Group — Finding PI Clients on TikTok
63. Joe Fried, Fried Goldberg LLC — How To Become An Expert And Revolutionize Your PI Niche
96. Brian Dean, Backlinko — Becoming a Linkable Source
83. Seth Godin — Differentiation: How to Make Your Law Firm a Purple Cow
73. Neil Patel, Neil Patel — Digital A New Approach to Content and Emerging Marketing Channels