Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books
9 snips
Feb 10, 2025 • 59min
935. News: Adyen partners with Yapily, Curve unveils an industry first, and after Barclays, are more big bank outages ahead?
Join Stefano Vaccino, CEO of Yapily, Shachar Bialick, CEO of Curve, and Jade Thomas from Primer as they dive into fintech's latest happenings. They discuss Adyen's collaboration with Yapily to boost open banking, enhancing account access for businesses. Shachar unveils Curve's groundbreaking offer of Section 75 protection on all purchases, a first in the digital wallet space. The conversation also touches on the implications of recent banking outages, spotlighting the urgent need for robust operational resilience in the financial sector.
35 snips
Feb 6, 2025 • 54min
934. Insights: Setting the benchmark for UX in financial services
Jannick Malling, Co-founder of Public.com, and Joe Colchester, Head of Product at 11:FS Pulse, dive into what excellence in user experience looks like in fintech. They discuss insights from the latest Pulse report, emphasizing the shift towards digital interactions and AI’s role in personalized investing. The conversation explores proactive UX strategies for the future, challenges faced by traditional banks, and innovative features reshaping user engagement. They also touch on cryptocurrencies gaining legitimacy, signaling a transformation in the financial landscape.
Feb 5, 2025 • 48sec
Live show announcement! After Dark | London
Get ready for an exciting live recording event in London this March! Join the hosts and special guests as they explore the biggest stories in financial services. It's a fantastic opportunity for networking over drinks while diving into the latest trends. Bring your colleagues and friends for an engaging night at Village Underground. Don't miss out on the fun and insight!
17 snips
Feb 3, 2025 • 58min
933. News: X partners with Visa, TravelPerk checks in to fintech, and what does DeepSeek mean for the industry?
Rory O’Neill, CMO of Checkout.com, Vivek Madlani, CEO of Multiply, and Nicolas Benady, CEO of Swan, dive into exciting fintech developments. They discuss X’s partnership with Visa for new financial services and how the Chinese AI startup DeepSeek is shaking up American markets. The panel also analyzes TravelPerk's acquisition push into fintech and Australia's new regulations for Buy Now, Pay Later services. Their insights emphasize the importance of innovation, consumer trust, and the evolving landscape of finance.
14 snips
Jan 30, 2025 • 48min
932. Insights: How Zilch CEO Philip Belamant built a profitable fintech with over 4.5M customers
Philip Belamant, Co-founder and CEO of Zilch—a leading Buy Now Pay Later company with over 4.5 million customers—shares his insights on building a profitable fintech during a pandemic. He reveals how Zilch integrates advertising with payments to empower consumers and discusses navigating regulatory challenges. Philip highlights the importance of strong customer relationships for growth, explores potential future expansions, and reflects on the financial landscape's complexities, all while envisioning a borderless fintech future.
6 snips
Jan 27, 2025 • 56min
931. News: DORA is here, HSBC shuts down Zing, and is Nubank coming to the UK?
This podcast features James Dodsworth, Senior Manager of Financial Crime at Thistle Initiatives, and Uri Tintoré, Co-founder and Co-CEO of Belvo, a prominent open finance platform in Latin America. They explore the launch of the EU’s Digital Operational Resilience Act (DORA) and its impact on financial institutions, discuss the challenges facing smaller fintech firms in compliance, and highlight the closure of HSBC’s Zing app after a year. Additionally, they touch on Belvo's partnership with J.P. Morgan to streamline payments in Mexico and Nubank's potential move to the UK.
15 snips
Jan 23, 2025 • 46min
930. Insights: How do fintechs build loyalty? With Monzo and Yonder
Vuokko Aro, Chief Design Officer at Monzo, and Tim Chong, Co-founder and CEO of Yonder, discuss the evolving landscape of customer loyalty in fintech. They explore how emotional connections and referrals drive user advocacy, particularly among younger generations. The conversation highlights the shift from traditional banks' cash bonuses to fintech's focus on meaningful engagement and personalized experiences. Aro and Chong emphasize the need for genuine relationships and tailored strategies to build lasting loyalty in an increasingly competitive market.
Jan 20, 2025 • 1h 2min
929. News: The role of fintech in responding to California's wildfire crisis
Catherine Kaupert, Global Head of Partnerships at Yuno, sheds light on how fintech can streamline digital payments during crises, especially in light of California's wildfires. Ruth Foxe Blader from Foxe Capital discusses the evolving investment landscape in fintech, highlighting challenges and ethical considerations. Meanwhile, Daniel Gold, CEO of Stratiphy, emphasizes the need for personalized investment strategies and the impact of economic shifts on investment decisions. They explore partnerships like Yuno's with PayPal and how these innovations can support communities in distress.
Jan 16, 2025 • 46min
928. Insights: How does fundraising work and what should you do with the money?
Jamie Campbell, Head of VC at 11:FS, offers a deep dive into venture capital strategies. Giles Hutson, CEO of Insignis Cash, discusses innovative cash management in fundraising. Kirsty Lowe, Finance Director at Perlego, shares her startup fundraising journey. The trio explores the intricate process of fundraising from seed rounds to IPOs and emphasizes the importance of impactful storytelling in investor pitches. They also reveal essential post-funding strategies, including cash flow management and effective spending decisions.
13 snips
Jan 13, 2025 • 1h 5min
927. News: WhatsApp Pay fully rolls out in India and fintechs are spending more on ads than ever before
In this discussion, Kate Drew, a fintech research expert, Aditi Subbarao, specializing in enterprise search, and Rob Haslingden, focused on improving SME finance access, explore some hot industry topics. They delve into the launch of WhatsApp Pay for 500 million users in India, analyzing its competition and regulatory hurdles. The group also highlights a staggering 45% surge in fintech ad spending and the challenges that smaller firms face. Additionally, they touch on initiatives like the Besiktas Super App and the vital role of data in supporting SMEs.
