Fintech Insider Podcast by 11:FS

960. Insights: The future of Revolut with UK CEO Francesca Carlesi

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May 8, 2025
Francesca Carlesi, UK CEO of Revolut and co-founder of Molo Finance, shares her insights on Revolut's transformative year after securing a banking license and surpassing 10 million UK customers. She discusses the company's relentless innovation culture and plans for expansion into wealth management and SME banking. The conversation highlights the challenges of traditional banks versus fintech disruptors and emphasizes the importance of customer-centricity and trust in this rapidly evolving financial landscape.
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INSIGHT

Revolut's Entrepreneurial Culture

  • Revolut maintains a startup-like, entrepreneurial culture despite its large size.
  • This culture fosters rapid innovation and agility uncommon in big organizations.
INSIGHT

Rapid Product Shipping With Quality

  • Revolut ships products rapidly while maintaining high-quality customer experience.
  • Continuous customer feedback drives fast product improvements and prevents settling for less.
INSIGHT

Why Incumbent Banks Struggle

  • Incumbent banks struggle mostly due to culture and incentives, not just legacy systems.
  • Fintech competition has pressured traditional banks to innovate more effectively.
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