The Josh Bersin Company

Andy Bradshaw, CEO of SHL, one of the largest psychometric assessment vendors, dives into the evolving world of talent management. He shares insights on how psychometric assessments play a pivotal role alongside AI in understanding individual capabilities. The conversation highlights the necessity for tailored assessments and the synergy between traditional methods and advanced technologies. Andy also discusses the importance of emotional intelligence and adaptability in leadership today, offering a glimpse into SHL's extensive data sets that drive informed talent decisions.

Explore the newly launched HR Career Navigator, designed to support HR professionals in their career advancement. Discover why being a Chief HR Officer can be challenging and what distinct HR skills drive success in high-growth companies. Delve into the evolving HR tech landscape, focusing on the importance of vendor positioning and the impact of AI and conversational tech. Learn about emerging companies like Paradox and GLOAT, and find out how to effectively evaluate HR tech vendors for your organization.

Explore the transformative landscape of corporate learning architecture in the AI age. Discover a structured approach that offers employees clarity while allowing the freedom to innovate. Case studies, like that of Rolls-Royce, showcase the need for expert-driven training methods that adapt to evolving workforce demands. Learn how AI is revolutionizing L&D practices and making learning environments more engaging. This discussion emphasizes the importance of tailored training and collaboration between companies and subject matter experts.

Susan Podlogar, former CHRO at MetLife, teams up with Kathi Enderes, an AI talent marketplace expert, to explore the revolutionary role of AI in talent management. They discuss how MetLife’s talent marketplace enhances employee engagement and democratizes access to opportunities. With 60% employee participation, they've saved over 400,000 work hours. Together, they reveal how this initiative not only fosters an inclusive culture but also drives crucial skill development, giving organizations a competitive edge.

HR professionals face significant challenges and often bear negative perceptions despite their crucial role in organizations. The discussion emphasizes the need for respect and investment in HR as they evolve from mere service providers to strategic problem solvers. Insights from a recent NYT article highlight the complexities of the profession, encouraging HR to embrace innovation and creativity. Ultimately, the podcast aims to inspire HR professionals to enhance their confidence and capabilities in navigating workplace dynamics.

Dive into the fierce competition within the enterprise chatbot realm and what the new partnerships mean for the AI landscape. Discover how talent acquisition is evolving from a quick-fix model to one that emphasizes strategic growth and systemic thinking. Finally, explore the importance of innovative workforce planning in a sticky job market, and learn how to effectively harness alternative talent sources to navigate economic changes.

Explore how the traditional job structure is evolving into flexible work arrangements. The rise of gig and part-time roles reflects employees' frequent job changes and portable skills. Discover the importance of reskilling and learning agility in adapting to these shifts. Continuous feedback is gaining traction over annual reviews, and strong leadership is crucial for high-performing companies. The podcast also highlights AI's impact on the workplace, stressing the need for HR professionals to enhance their tech skills.

In Ireland, a passionate discussion challenges a major HR organization's stance on Diversity, Equity, and Inclusion (DEI). The need for equity in the workplace is highlighted as vital for fairness and justice. Attention is drawn to the alarming decline of civility in American workplaces, impacting communication and collaboration. Additionally, the uncertainty around the return on investment of artificial intelligence sparks debate, as businesses consider its potential for efficiency and enhanced problem-solving.

Layoffs at UKG and Intuit reveal a surprising twist in AI's role in workforce changes. CEOs highlight a ‘pre-replacement’ of human roles as they pivot towards tech investment. Underperformers were let go first, suggesting strategic moves to enhance team skills. The growing costs of AI are prompting a shift in resource allocation from labor to technology. This transformation raises questions for CEOs on future employment dynamics and the necessity for upskilling workers in an increasingly automated world.

Allan Calonge, a visionary CHRO, and Levi Loverkamp, a strategic Chief Workforce Planning Officer, dive into the revolutionary HR transformation at Bon Secours Mercy Health. They discuss breaking down organizational silos and emphasizing a trust-based culture to tackle workforce challenges like clinician shortages. The duo highlights how data-driven insights enhance talent management and employee experience, showcasing a unified approach to HR that fosters professional development and operational efficiency. Their insights paint a compelling picture of modern healthcare HR practices.