The Josh Bersin Company

WhatWorks: Sanford Health Develops Mission-Driven Leaders at All Levels

Dec 3, 2024
Linda Kirchhevel, Director of Talent & Leadership Development at Sanford Health, discusses their innovative leadership framework aimed at nurturing mission-driven leaders. She reveals how Sanford Health adapted its leadership development amidst frequent mergers, resulting in a 13-point rise in employee engagement. The Sanford Leader Framework addresses behaviors and capabilities for all 45,000 employees through tailored development programs. Linda also highlights the new leader orientation focused on cohort learning and the establishment of a leadership academy for long-term care administrators.
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ANECDOTE

Impact of Mergers and Pandemic

  • Sanford Health's mergers, especially with Good Samaritan Society, doubled its size and complexity, prompting the need for unified leadership principles.
  • The pandemic further intensified workforce challenges, necessitating a renewed focus on leadership development for enhanced engagement and retention.
INSIGHT

Custom Leadership Development

  • Sanford Health created a custom leadership model, self-assessment, and development plan, focusing on leading self, others, and mission.
  • This personalized approach allows leaders at all levels to identify strengths and address areas for growth based on their specific needs.
ADVICE

Mission-Driven Leadership

  • Embed mission and values into leadership development to align actions with organizational purpose.
  • This reinforces the importance of the mission and helps leaders internalize core values.
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