The Josh Bersin Company

The podcast dives into the intriguing dynamics of arrogance versus humility in business leadership. It covers how success can breed arrogance, leading to blind spots that hurt long-term growth. Listeners hear examples from iconic leaders like Gates and Nadella, highlighting lessons from their contrasting styles. The discussion also touches on the repercussions of big corporate bets, particularly Meta's recent write-off. Additionally, exciting insights are shared about upcoming research and innovative features designed to enhance leadership development through a new platform.

Recent research reveals that CHRO tenures have dropped 20% and that the role is predominantly held by women, yet they face pay disparities compared to other C-suite positions. As expectations rise, CHROs are now adopting responsibilities akin to Chief Transformation and Strategy Officers. The impact of AI is reshaping workforce dynamics and job redesign, while employee anxieties about automation challenge retention efforts. Moreover, the evolving HR landscape sees increased complexity and the need for CHROs to balance strategic roles with everyday HR functions.

Jane Hoskisson, Director of Talent at IATA, and Alina Aronberga, former SVP of HR for Air Baltic, delve into the booming aviation industry and its demand for diverse talent. They discuss the Global Aviation and Aerospace Skills Taskforce (GAAST), which outlines necessary competencies for various airline roles, especially as impacted by AI. With insights on regional skills gaps and the imperative of diversity in hiring practices, they emphasize how airlines can adopt the new skills model for sustainable growth and effective HR strategies.

Dive into the revolution of talent management in the AI era, highlighting the monumental paychecks for hyperperformers like Elon Musk. Explore how traditional performance ratings are outdated and why fitting a company culture greatly amplifies productivity. Discover the contrast between rigid job structures and the need for dynamic talent mobility. Lastly, learn about the concept of talent density—prioritizing continuous development, coaching, and treating employees as invaluable assets.

Delve into the economics of AI and the massive investments fueling its rise. Explore who’s funding the infrastructure boom, from private equity to tech giants. Learn about the competition risks of large language models and how pricing is evolving, reminiscent of Uber's journey. Discover the cost savings in learning and development, while anticipating the emergence of super apps by 2026. It's a critical analysis of the future landscape, including which AI vendors may struggle and what this means for HR leaders.

This discussion dives into AI's evolution from simple assistants to multifunctional Superagents that redefine enterprise productivity. The transformative power of digital twins and autonomous systems is explored, highlighting how they can optimize workflows and decision-making. The analogy of self-driving cars illustrates the shift in roles within organizations, particularly in HR. Insights into rethinking performance management and overcoming challenges in adoption promise to reshape corporate landscapes by 2026.

Discover the exciting potential of Microsoft Copilot's fine-tuning feature that can transform it into a tailored HR expert. Explore how embedding company-specific data enhances decision-making in management, leadership, and performance management. Learn about the advantages of fine-tuning over retrieval-augmented generation (RAG) and the practical HR use cases Galileo provides. With a focus on internal knowledge and trusted data, this innovation positions businesses to leverage AI for consistent and effective HR solutions.

In this enlightening discussion, Jacqui Canney, CHRO and Chief AI Enablement Officer at ServiceNow, shares her extensive HR journey from Arthur Andersen to leading AI initiatives at one of the fastest-growing tech companies. She reveals how her team's evaluations transformed over 1,000 HR use cases into 27 actionable AI opportunities. Jacqui emphasizes the need for an AI-native HR strategy, effective training, and collaboration with CIOs and CFOs for successful AI adoption. Her insights inspire HR professionals to embrace AI and evolve their roles in a tech-driven landscape.

Explore how AI is revolutionizing corporate learning from traditional courses to dynamic, inquiry-driven content. Discover the role of digital twins as virtual representations that enhance coaching and expertise sharing. Hear about the massive market potential in knowledge enablement and the challenges faced by industries like Rolls-Royce in preserving critical expertise. With practical advice on adopting AI-native tools, this discussion highlights a transformative era for Learning and Development, merging technology with business objectives.

Hallie Condon, Chief People Officer at Chili Piper, shares insights on fostering a remote culture across 36 countries. She discusses leveraging AI to enhance employee experiences, emphasizing transparency and innovative decision-making. Hallie highlights Chili Piper's unique onboarding and offboarding strategies, alongside implementing HR automation tools like HiBob. The conversation also covers the importance of democratizing input and encouraging feedback, all while focusing on continuous improvement and bold experimentation in HR practices.