The Josh Bersin Company

Discover the exciting realm of agents and superagents transforming HR technology. Josh explains how AI and code generation will empower organizations to create custom apps without needing extensive coding skills. The discussion dives into the shift from traditional monolithic applications to flexible, modular solutions that prioritize user needs. Learn about the upcoming Galileo Mars features, which promise to enhance workflow creation and agent coordination. A call to action encourages HR professionals to embrace AI and build their own solutions.

As AI transforms our jobs, what happens to our sense of self? The discussion reveals how automation could disrupt careers and challenge our identities. From commoditizing knowledge to the impact on healthcare, the shift is profound. Despite economic gains, societal angst is rising. Happiness now draws from relationships and nature, beyond work. The emphasis on purpose and identity is crucial for adaptation. Managers are urged to support employees in their reinvention journeys. Ultimately, purpose should drive success over mere profit.

Explore the transformative power of AI in HR, focusing on integrating workflows and maximizing ROI. Discover the rise of specialized AI agents and the concept of 'superagents' that streamline processes. Learn about the evolution of HR capabilities and the integration challenge between different agents. Hear about the balance between vendor strategies and customization, and understand the potential impact on HR roles and productivity. Dive into actionable insights that shape the future of talent management.

Delve into the critical role of the frontline workforce, which employs over 70% of US workers and contributes significantly to the economy. Discover the challenges they face, including pay disparities and scheduling needs. Learn how UKG is innovating with tools like predictive labor planning and AI agents to enhance workforce management. Explore their integrated platform that connects HR and payroll, and see how technology is evolving to improve these essential roles while addressing the unique demands of the frontline.

As AI rapidly reshapes our world, understanding how to stay relevant is vital. Professionals are urged to retain deep domain expertise while embracing a curious mindset for ongoing learning. It's not just about chasing trends, but about mastering specific areas for long-term value. Building a diverse learning ecosystem enhances creativity, and hands-on experience ensures real expertise. Ultimately, adaptability and problem-solving will define success in an AI-driven landscape, paving the way for future career growth.

Dive into 2026, dubbed the Year of Enterprise AI, as the conversation shifts from simple assistants to powerful superagents. Explore the skyrocketing costs of AI and the pressing need for high-value, business-specific applications. Learn about the deep infrastructure investments and the hidden expenses of using AI, including the environmental implications of data center buildouts. Discover the challenges in data quality and the evolution of vertical AI models that outshine generic ones. A fascinating look at how AI will reshape industries!

In a year dominated by AI, several critical human capital issues were overlooked. The rollback of DEI policies has serious workplace implications, while gender equity concerns faded into the background. Well-being also took a hit despite a decline in national happiness. The rush to adopt AI raises questions about productivity gains and socioeconomic disparities. Emphasizing reskilling and human-centered leadership will be vital as organizations adapt to these changes. A look ahead reveals the importance of addressing these soft issues in 2026.

The traditional online learning industry is in the midst of a radical transformation driven by AI, as highlighted by the recent Udemy-Coursera acquisition. This shift promises a future of personalized professional development, overshadowing the old courseware and publishing models. AI is not just disrupting; it’s reshaping how corporate training functions and how learners engage with content. With the emergence of dynamic learning platforms and personalized AI tutors, the landscape of skill acquisition is evolving rapidly. It’s an exciting time for HR and corporate leaders!

Discover the complex landscape of talent acquisition transformed by AI. Learn how recruitment varies across industries and the importance of data in revealing hidden candidate experiences. Josh explores the value of pre-hire assessments, collaborative hiring, and the significance of hiring for cultural fit. He highlights the challenge of bias in hiring practices and the need for continuous skill assessments in an AI-driven world. Finally, he positions talent acquisition as a key driver of company growth in the age of technology.

Tristram Gray, Chief People Officer at Kmart Australia, discusses innovative AI-driven hiring strategies that have transformed recruitment. He shares how Kmart processes hundreds of thousands of applications to hire 12,000 people each year, achieving a 73% reduction in time-to-hire. With mobile-first AI assessments focusing on culture and behaviors, candidate satisfaction soared to 90%. Tristram emphasizes ethical AI use, proactive recruiting, and the importance of personalized feedback, making a significant impact on diversity and retention in a large workforce.