The Josh Bersin Company

Explore the intriguing landscape of AI business models and the intricate balance of accuracy and trust. Delve into the potential risks of ad-driven strategies while discovering Galileo's focus on quality data. Understand the new skills needed to navigate AI effectively, emphasizing debate and critical thinking. Uncover the importance of governance around AI and the responsibility users have in verifying outputs. Finally, appreciate the evolving nature of AI tools and the cautious optimism for their future in HR.

This discussion tackles common fears surrounding AI, debunking myths that it will steal jobs or outsmart us. It emphasizes the importance of data quality and human oversight to prevent errors. AI is framed as a tool that disrupts roles but also creates new opportunities, like data managers and AI trainers. The conversation highlights the enhancement of creative and analytical work with AI. It advocates for regulation, accountability, and the need for organizations to treat AI responsibly while urging individuals to embrace AI skills for future relevance.

Discover the emergence of the Supermanager role in the age of AI. Managers are now vital in driving transformation and innovation, redefining their functions amid technological advances. Everyday employees will be pivotal in developing AI tools, necessitating fresh management strategies. Learn about the essential capabilities of supermanagers, such as understanding AI and fostering employee growth. A robust management culture will differentiate successful businesses in AI adoption, making it clear that effective leaders are crucial for thriving in this new landscape.

The discussion dives into the rising trend of layoffs linked to AI transformation, exploring their complex implications for company culture and strategy. Comparisons of labor practices in Europe, the U.S., and Asia reveal how national norms shape workforce dynamics. The conversation challenges the notion that strict labor laws stifle innovation, and emphasizes that effective management—not just technology—is crucial for successful AI adoption. Insights on organizational redesign highlight companies that excel in adapting and the dangers of stagnation.

Patricia Frost, EVP and CHRO of Seagate, boasts 32 years in the U.S. Army, where she honed her crisis leadership and talent strategy skills. She discusses the transition from military to corporate leadership, emphasizing the value of upskilling existing employees over hiring anew. Patricia also advocates a 'leave no one behind' approach in AI, focusing on training and reducing anxiety surrounding technology. Her insights on middle management’s role and the importance of cross-functional collaboration reveal how modern HR can drive innovation and business success.

This week, the discussion dives into SAP's launch of AI agents, focusing on Joule as a pivotal tool for employees. The capacity for agents to communicate and collaborate enhances workflow integration significantly. Insights on labor costs and internal candidate identification highlight the operational benefits of SAP's AI capabilities. The podcast also explores how Joule serves as a development platform, promoting customization. Finally, the intriguing trend of an interconnected agent ecosystem is examined, showcasing SAP's commitment to evolving enterprise solutions.

OpenAI has launched developer tools that integrate learning platforms within ChatGPT, revolutionizing how courses are accessed. This shift promotes on-demand learning driven by curiosity rather than required structures. Josh discusses the necessity of traditional compliance training and highlights the benefits of curated AI responses over general ones. He emphasizes the dynamic assembly of information through AI and predicts a migration from legacy learning systems to innovative, AI-first experiences. Get ready for a new era in corporate learning!

Discover how AI is transforming the job market with unexpected effects. The discussion covers the parallels between AI and the PC revolution, revealing a landscape of redefined roles and job creation. Learn about the rise of the 'Supermanager' who fosters adaptability, and the challenges faced by creatives in industries impacted by AI. With job listings evolving rapidly, there's a focus on how to equip the workforce for an AI-driven future, emphasizing the importance of experiential learning and continuous adaptation.

Exploring Japan's economic trajectory reveals valuable insights into AI transformation. The aging population presents workforce challenges, while cultural norms like lifelong employment hinder flexibility. Innovative practices from Japan, such as Lean and agile methods, encourage adaptability. The push for grassroots experimentation in integrating AI is critical for success. With the rise of instant information access, decision-making is faster than ever. Embracing AI now will shape future career paths and enhance global collaboration by breaking down language barriers.

Explore how AI transforms individual performance and the need to rethink management processes. Discover the critique of measuring success purely by market share and the emphasis on value creation instead. Delve into the importance of culture, skills, and behaviors over simple output metrics. Understand how companies can support employees to navigate AI changes and the essential skills required for the future. This enlightening discussion challenges conventional wisdom and promotes innovative thinking in a rapidly evolving workforce.