The Josh Bersin Company

The Amazing Story of Workhuman, Recognition Market Leader

20 snips
Aug 12, 2025
Eric Mosley, Founder and CEO of Workhuman, shares his insights on the importance of employee recognition in fostering a thriving workplace. He discusses how a culture of appreciation can quadruple employee engagement and significantly reduce turnover rates. The conversation dives into the evolution of recognition from hierarchical systems to peer-to-peer methods and the innovative strategies for implementing these programs. Mosley also touches on the intersection of AI and recognition, emphasizing how valuable feedback can enhance both employee performance and organizational health.
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ANECDOTE

Starting In Dublin With A Global Ambition

  • Eric Mosley founded the company in Dublin to build a single global recognition platform for large companies.
  • He aimed to let companies speak to employees with one voice across regions.
INSIGHT

Recognition Became A Social Movement

  • Eric Mosley says recognition shifted from manager-to-employee to peer-to-peer across the company.
  • He recommends giving 0.5–1% of payroll for distributed awards.
ANECDOTE

Rebranding Around A Conference

  • The WorkHuman conference grew so large the company adopted the brand as its name.
  • The name embodies their mission to bring humanity to the workplace.
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