The Josh Bersin Company

Explore the exciting shift in corporate learning driven by AI technology. Discover how companies can revamp their L&D strategies to create personalized experiences for employees. The podcast critiques the stagnation of current learning technologies and the waning influence of chief learning officers. With insights from a comprehensive research program, it underscores the need for a radical transformation in corporate education, suggesting that the entire $360 billion market is on the brink of reinvention.

Tigran Sloyan, CEO of CodeSignal, talks with Kathi Enderes about his company’s mission to transform skills assessment and development with AI. He shares insights from his experience at Google, where he recognized flaws in hiring practices that prioritize resumes over actual skills. Tigran explains how CodeSignal evolved from technical skills assessments to AI-driven personalized learning. He emphasizes the importance of a skills-based approach and using generative AI to make skills development more engaging. And as you’ll hear, it’s now possible to assess an employee’s skills through conversational AI. Additional Information Definitive Guide to Dynamic Organizations Building a Skills Strategy That Works Why Are Some Companies More Dynamic Than Others? Assess and Develop Your Skills in HR: The Global Capability Assessment

Discover how AI is reshaping job roles and productivity in organizations. The discussion highlights a shift from skills-based strategies to a more task-oriented design, addressing the challenges of job title proliferation. The impact of automation on HR practices and the controversial nature of layoffs in tech are explored. Tactics for enhancing productivity through task analysis and reskilling are emphasized, along with the importance of a cohesive workplace culture during times of transition.

In this episode of the WhatWorks podcast, Caryn McGarry, CHRO of ICF, describes her journey to CHRO how she manages HR in a highly competitive professional services company. Caryn shares insights on the detailed nature of the C-suite partnership and how her unique career path contributes to her C-level business role today. ICF is a large professional services company headquartered in Washington, DC with over 7,000 employees globally. Additional Information Why Is It So Hard To Be A Chief HR Officer (CHRO)? New Research: Secrets Of The High Performing CHRO Systemic HR Overview How Systemic HR shapes TomTom’s Strategic HR Journey

Trust is dwindling globally, especially in corporate environments. Many employees feel disconnected from their leaders, with a striking lack of confidence in CEOs. The podcast delves into three dimensions of trust and the crucial role it plays in leadership and organizational success. Key strategies for building trust include active listening and fostering open communication. Real-world examples highlight the fallout when trust is compromised, making a compelling case for why leaders must prioritize rebuilding this essential quality.

The discussion dives into the paradox of AI as a catalyst for productivity while simultaneously threatening routine jobs, contributing to a white-collar recession. It highlights how companies are rethinking job structures to embrace AI change. Listeners learn about emerging HR AI success metrics that go beyond simply saving time. The rise of the 'superworker' and the introduction of essential AI assistants for HR are key points, paving the way for a future where AI and human collaboration thrives.

This discussion dives into the real-world impact of AI on productivity and employee anxiety. It highlights the rising tension between CEOs and their teams, stemming from concerns about job security amidst automation. The conversation also touches on the challenges of diversity and inclusion in the workplace, emphasizing the evolving dynamics of trust among employees. Additionally, it reflects on how new roles for HR leaders are emerging as they navigate these changes and what lessons we can draw from high-performing organizations.

In this engaging discussion, CEO Michael Ioffe shares insights on Arist, a groundbreaking AI-powered message-based learning platform designed for corporate training. He highlights the challenges of providing effective training in a distracted world and how Arist addresses these issues through bite-sized content. Michael explains how AI facilitates rapid creation and updates of training materials, enhancing efficiency and personalization in corporate learning. He also discusses overcoming misconceptions about AI's capabilities, emphasizing its transformative potential.

Explore the concept of cutting through bureaucracy to boost productivity while questioning the blame placed on workers. Discover how leadership decisions, like over-hiring and unclear goals, contribute to inefficiencies. Delve into the rise of the ‘Superworker’ and how AI is reshaping roles and responsibilities within organizations. Unpack the evolving role of Chief Human Resources Officers and their impact on innovation and performance in the age of AI. This discussion pushes for accountability at the leadership level to drive real change.

Arne-Christian Van Der Tang, CHRO of TomTom, dives into the transformative nature of the CHRO role, emphasizing it as a business transformation executive rather than just an HR leader. He shares his personal journey, highlighting the significance of trust in leadership and the importance of aligning HR with organizational culture. Arne-Christian also discusses the necessity of HR involvement in executive decision-making and offers actionable insights for aspiring HR leaders to create meaningful business impact.