The Josh Bersin Company The End Of The American Dream? How Automation Works To Your Advantage (or Not). E204
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Dec 7, 2024 The podcast dives into the challenges of the American Dream amid rising automation and income inequality. It highlights the growing role of employee activism as people demand better work conditions. The concept of 'Superworkers' emerges as a solution for businesses to adapt and thrive alongside technology. Concerns are raised about the backlash of cutting jobs for cost savings, warning that companies risk losing valuable talent. Adventure into the future of work as leaders are urged to reengineer jobs to harness the potential of AI without sacrificing employee livelihoods.
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Activated Individuals
- Unhappy people are resorting to drastic measures, like the NYC UHG CEO shooting.
- This highlights increasing employee and customer activism and low engagement/trust.
The American Dream Under Threat
- Two-thirds of the workforce lacks college degrees and faces declining living standards.
- Income inequality worsens as the economy grows, benefiting only a small percentage.
AI and the Super Worker
- AI will transform white-collar jobs; HR must redesign jobs around "super workers."
- Focus on using AI to enhance customer service, scale, quality, and value.