The Josh Bersin Company

Irena Flego Maric, Global Talent Acquisition Leader at Foundever, discusses her role in revolutionizing recruitment through advanced AI. She shares how Foundever manages to hire up to 2,000 customer service reps over a weekend using AI-powered tools. The conversation highlights the importance of skills-based assessments that enhance candidate experience and engagement. Irena explains how this approach fosters self-discovery among applicants and transforms recruiters' roles, focusing on more human-centric insights for effective hiring.

Discover how AI is revolutionizing HR software by moving from traditional isolated applications to integrated, workflow-oriented systems. The conversation highlights the importance of unifying business functions through intelligent agents and critiques outdated methods. Innovators like ServiceNow, Salesforce, and Maki People are showcased, showing how they adapt in a competitive landscape. Get insights on the future of HR software and the emerging strategies that are shaping the industry!

Discover how Galileo, the AI Assistant for HR, is now integrated with ServiceNow and HiBob, revolutionizing HR functionality. This game-changing technology enhances operational efficiency by streamlining workflows for HR professionals. Listen in as they discuss the exciting 'Galileo Inside' vision, which aims to seamlessly embed AI solutions into various systems. This integration promises to redefine communication and workflows, making HR operations faster and more effective.

Explore the rapidly evolving AI agent market and its potential to transform various business sectors. Learn how intelligent agents are redefining applications, especially in HR, and the challenges of managing their governance. Discover key innovations from major companies like ServiceNow and Microsoft, emphasizing customized solutions. Dive into the future of workforce dynamics as AI streamlines human resources and reshapes organizational structures. Get ready for upcoming announcements that could reshape the landscape even further!

Dara Engle, CHRO of ORIX USA, shares her wealth of knowledge on the strategic role of HR in multinational settings. She discusses the importance of establishing foundational HR practices and overcoming cultural challenges in communication. Dara highlights her journey from a business major to a top HR leader, emphasizing the need for resilience in changing environments. She also touches on the evolving responsibilities of HR leadership and offers insights on fostering a robust company culture and coaching senior executives for enhanced organizational success.

This discussion dives into the urgent need for companies to adopt AI to boost productivity, especially within HR. It highlights the rapid transformation of the HR field, suggesting that traditional practices may be at risk. Corporate Learning is also facing upheaval, as outdated publishing models are phased out. The conversation encourages rethinking training strategies, emphasizing personalized coaching powered by AI. Major conferences are on the horizon, promising valuable insights and networking opportunities for those ready to embrace this evolution.

This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D.  I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking.  Vendors here include Sana, Degreed, Docebo, CodeSignal, Arist, Uplimit, and many other pioneers to come. (I recorded this on a walk today so it sounds like I’m outside, but hopefully you enjoy the new ideas here.) I’m going to be diving into this at L&D Technology in UK this week and much more at Unleash Vegas the first week in May. Additional Information The Mercury Release of Galileo Signals a New Era for Intelligent Agents A Revolution In Corporate Learning Begins, Join The Journey

Alfredo Thompson, the Chief People Officer at Royal United Hospitals Bath, shares insights on revolutionizing talent acquisition in the NHS. He discusses transforming recruitment from a simple compliance task to a strategic business growth function. By embracing customer-centric principles and technology, Thompson highlights significant reductions in vacancy rates and improved employee retention. The conversation also covers the evolving role of HR leadership, particularly in integrating AI and enhancing candidate experiences in a resource-constrained healthcare environment.

The corporate learning market, worth $360 billion, is experiencing a seismic shift thanks to AI. Executives are eager to cut training departments and enhance skill delivery in the workplace. The roles of Chief Learning Officers and Learning Management Systems are in flux, sparking questions about the future of Learning and Development. We explore the history of L&D, the implications of AI on training practices, and emerging new roles, all while preparing for a rapidly evolving landscape that prioritizes personalized learning.

Discover the groundbreaking Mercury release of an advanced AI tool designed for HR professionals. This innovative system enhances decision-making with a sophisticated reasoning model and rich data insights. Explore the Universal Competency Framework and the exciting new Intelligent Benchmarking feature, set to revolutionize how talent intelligence is utilized in organizations. Get ready to elevate your HR strategies with cutting-edge technology!