The Josh Bersin Company

This discussion dives into the evolving landscape of AI, particularly Microsoft's struggles with universal solutions. It critiques the hype around singular AI agents and advocates for specialized systems tailored to specific roles. The automation of tasks highlights the need to redefine job functions for greater efficiency. There's a call for HR professionals to become full-stack experts, adapting to AI's impact. Additionally, the talk predicts a transformative shift in Learning and Development as AI changes how knowledge and skills are managed.

The podcast dives into the rapid rise of AI and its profound impact on jobs and organizations. It reveals that 74% of companies have adopted AI applications, highlighting the urgency of embracing change. Privacy concerns and job transformations are discussed, showcasing the tension between technological advancement and job security. Effective leadership in the AI era is emphasized, with a focus on creating a culture of innovation. Lastly, the conversation encourages professionals to engage with AI tools to navigate this evolving landscape confidently.

Paul Rubenstein, Chief Customer Officer at Visier, dives into the complexities of people analytics. He highlights that only around 10% of teams provide strategic business value, largely due to traditional methods focusing on basic HR metrics. The conversation emphasizes the need for HR professionals to enhance their data skills and utilize integrated AI platforms for impactful decision-making. Topics include overcoming skepticism about data reliability and the importance of merging workforce insights with operational metrics to drive better talent and business outcomes.

The podcast explores the challenging landscape of diversity, equity, and inclusion in a politically charged environment. It highlights the emotional impact on employees during the Trump era and emphasizes the critical need for respect in the workplace. Experts share insights on how major companies navigate DEI initiatives while facing societal pressures. The discussion underscores the importance of communication and leadership in fostering inclusive corporate cultures, showcasing the resilience of DEI efforts despite ongoing challenges.

Paul Walker, CEO of FranklinCovey, shares insights from his 25-year journey at the company, which has evolved from physical planners to a leader in transformational leadership training. He discusses how organizations like Marriott enhance guest satisfaction through focused leadership development and consistent service. Walker emphasizes the vital role of human behavior change in bridging gaps between HR and management, advocating for advanced skills among frontline leaders to foster a culture of trust and continuous improvement.

Explore the groundbreaking possibilities of AI in HR, from LinkedIn's Hiring Assistant to personal AI coaches. Discover innovative strategies for recruitment and performance management that can boost productivity. Learn about new tools like Galileo and SuccessFactors that are redefining HR technology. The discussion emphasizes that the only limit to these advancements lies in your imagination. Get ready to rethink how AI can transform your organization!

Discover how job task re-engineering is revolutionizing the workplace by breaking down roles into specific tasks to leverage AI. The rise of intelligent agents can significantly boost productivity, echoing a shift back to designing work around technology. Hear about the competitive landscape of agent-tech with Salesforce and Microsoft, and why Learning and Development leaders are set to play a crucial role in the future of work. Real-world examples from Rolls Royce and insights on digital transformation make this discussion essential for navigating the AI era.

Nick Benaquista, SVP at Mastercard, shares insights on the company's innovative HR transformation towards Systemic HR. He discusses enhancing employee experiences through collaboration and technology, showcasing a shift away from siloed models. Nick highlights the importance of adapting HR roles and the successful implementation of programs like employee stock purchases. The conversation emphasizes continuous evolution in HR practices, driven by employee feedback and leadership commitment to creating meaningful experiences.

Discover how digital twins and AI-powered assistants are revolutionizing HR practices. Learn about the incredible role of AI in recruitment as virtual candidates compete with their human counterparts. Delve into the intersection of AI, workforce dynamics, and energy consumption, revealing its broader implications on global challenges. Explore companies like Spotify harnessing AI-driven learning systems to enhance employee knowledge. The message is clear: engaging with these innovative tools can dramatically transform workplace efficiency.

Tim Gregory, Managing Director of HR Innovation and Workforce Technology at Delta Airlines, shares insights on the airline's groundbreaking skills-first strategy. He discusses how Delta leverages skillstech and AI to enhance career mobility and employee satisfaction. Gregory highlights the pivotal role of transparency in skills development, addressing diversity, equity, and inclusion. Delta’s approach not only fosters growth but serves as a foundation for customer satisfaction and market success, making it a leader in the airline industry.