The Josh Bersin Company Don't Blame The Workers. Let's Be Honest About Productivity and Bureaucracy
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Feb 21, 2025 Explore the concept of cutting through bureaucracy to boost productivity while questioning the blame placed on workers. Discover how leadership decisions, like over-hiring and unclear goals, contribute to inefficiencies. Delve into the rise of the ‘Superworker’ and how AI is reshaping roles and responsibilities within organizations. Unpack the evolving role of Chief Human Resources Officers and their impact on innovation and performance in the age of AI. This discussion pushes for accountability at the leadership level to drive real change.
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Bureaucracy's Root Cause
- Bureaucracy grows from leadership failures, like over-hiring and unclear goals.
- Don't blame frontline workers; they're doing their best within the system.
The Musk Maneuver
- Elon Musk's drastic 80% workforce reduction at Twitter, a move some call 'shock and awe' management, seemingly worked.
- It eliminated inefficiency and restored profitability, but it's a risky approach.
Talent Density over Quantity
- Focus on building talent density with aligned high-performers rather than over-hiring.
- Empower leaders to strategically hire and avoid delegating it to mid-level managers who may lack foresight.