The Josh Bersin Company Bonus Episode: What Happened To Our Sense Of Trust?
Mar 8, 2025
Trust is dwindling globally, especially in corporate environments. Many employees feel disconnected from their leaders, with a striking lack of confidence in CEOs. The podcast delves into three dimensions of trust and the crucial role it plays in leadership and organizational success. Key strategies for building trust include active listening and fostering open communication. Real-world examples highlight the fallout when trust is compromised, making a compelling case for why leaders must prioritize rebuilding this essential quality.
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Chapters
Transcript
Episode notes
Declining Trust in the US System
- The erosion of trust in the US system stems from perceived unreliability and inconsistency.
- This distrust is fueled by political arguments, economic policies, and global events.
Parallel Pressures
- Companies face similar trust challenges as political systems due to external pressures like competition and regulations.
- These pressures necessitate adaptation and internal alignment within organizations.
Philips' Transition
- Philips, a Dutch company, experienced challenges transitioning into healthcare.
- Their strong culture struggled to adapt to the new regulations and quality requirements.