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The Josh Bersin Company

Latest episodes

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Sep 20, 2024 • 24min

Workday Illuminate, Salesforce slams Microsoft, Even More Agents, and Why Boeing Teaches Us A Lesson

Discover the revolutionary AI platform, Workday Illuminate, enhancing operational efficiency in the workforce. Explore the rising influence of agentic AI, as top tech companies clash, particularly Salesforce's bold critique of Microsoft. Delve into the job disruption caused by these agents and how to brace for it. Additionally, learn valuable lessons from Boeing's recent strikes, highlighting the pitfalls of prioritizing growth over employee satisfaction and the wider implications for businesses.
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Sep 18, 2024 • 21min

What Works: How to Build a Fantastic Employee Experience in Industrial Distribution

Samantha Garvie, HR Safety and Compliance Director at Rowley’s Wholesale, joins Kathi Enderes from The Josh Bersin Company. They delve into how technology, particularly UKG-Ready, is revolutionizing employee experiences in the industrial distribution sector. Samantha highlights the integration of AI for improving fatigue management and retention strategies. They discuss the importance of feedback systems in managing a mobile workforce and the need for continuous innovation to enhance employee engagement and organizational success.
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Sep 13, 2024 • 19min

Klarna Claims AI Will Replace Workday. Unlikely Scenario But Points To A New Future. E183

Klarna plans to cut ties with major platforms like Workday to build its own AI tools, sparking debate. Many experts are skeptical, recalling past failures of companies attempting similar strategies. The discussion revisits the challenges of integrating AI into existing enterprise systems, particularly in HR tech. There’s a great emphasis on education and training in utilizing AI tools effectively. Could agentic AI represent the workforce of the future? This thought-provoking dialogue examines the implications for corporate IT infrastructures.
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Sep 6, 2024 • 20min

Agentic AI: The AI Agents That Will Change Our Companies E182

Discover the revolutionary world of agentic AI, where intelligent systems perform tasks like composing emails and recruiting on our behalf. These digital teammates can transform workplace dynamics and enhance productivity. Learn about the vital need for training and governance to manage this new technology effectively. Explore the challenges and ROI potential, as businesses adapt to integrate these advanced agents into their operations, reshaping the tools we use daily.
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Aug 30, 2024 • 20min

Celebrating Labor Day! Lots To Be Happy About, Lots To Consider. E181

Explore the evolving significance of Labor Day and its connection to today's workforce. Discover how automation is reshaping labor roles and the rising demand for skilled workers. Learn about the revival of unions advocating for fair pay and the importance of workers' rights. The podcast dives into the impact of income inequality and stresses the essential role of HR in supporting employees. It's a timely reflection on recognizing every individual's value in the workforce and the investments needed to enhance their contributions.
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Aug 28, 2024 • 23min

The Role Of Assessments In A World Of AI: Learning From SHL - E180

Andy Bradshaw, CEO of SHL, one of the largest psychometric assessment vendors, dives into the evolving world of talent management. He shares insights on how psychometric assessments play a pivotal role alongside AI in understanding individual capabilities. The conversation highlights the necessity for tailored assessments and the synergy between traditional methods and advanced technologies. Andy also discusses the importance of emotional intelligence and adaptability in leadership today, offering a glimpse into SHL's extensive data sets that drive informed talent decisions.
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Aug 23, 2024 • 16min

The HR Career Navigator & How To Evaluate HR Tech Vendors E179

Explore the newly launched HR Career Navigator, designed to support HR professionals in their career advancement. Discover why being a Chief HR Officer can be challenging and what distinct HR skills drive success in high-growth companies. Delve into the evolving HR tech landscape, focusing on the importance of vendor positioning and the impact of AI and conversational tech. Learn about emerging companies like Paradox and GLOAT, and find out how to effectively evaluate HR tech vendors for your organization.
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Aug 17, 2024 • 35min

Revisit Your Learning Architecture In The Age of AI E178

Explore the transformative landscape of corporate learning architecture in the AI age. Discover a structured approach that offers employees clarity while allowing the freedom to innovate. Case studies, like that of Rolls-Royce, showcase the need for expert-driven training methods that adapt to evolving workforce demands. Learn how AI is revolutionizing L&D practices and making learning environments more engaging. This discussion emphasizes the importance of tailored training and collaboration between companies and subject matter experts.
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Aug 9, 2024 • 23min

How MetLife's Talent Marketplace Drives Skills, Energy, & ROI E177

Susan Podlogar, former CHRO at MetLife, teams up with Kathi Enderes, an AI talent marketplace expert, to explore the revolutionary role of AI in talent management. They discuss how MetLife’s talent marketplace enhances employee engagement and democratizes access to opportunities. With 60% employee participation, they've saved over 400,000 work hours. Together, they reveal how this initiative not only fosters an inclusive culture but also drives crucial skill development, giving organizations a competitive edge.
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Aug 5, 2024 • 16min

"So HR Is Making You Miserable?" How HR Can Make Their Jobs Better. E176

HR professionals face significant challenges and often bear negative perceptions despite their crucial role in organizations. The discussion emphasizes the need for respect and investment in HR as they evolve from mere service providers to strategic problem solvers. Insights from a recent NYT article highlight the complexities of the profession, encouraging HR to embrace innovation and creativity. Ultimately, the podcast aims to inspire HR professionals to enhance their confidence and capabilities in navigating workplace dynamics.

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