The Josh Bersin Company How AI Is Blowing Up The Corporate Learning Market: The Whole Story
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Apr 12, 2025 The corporate learning market, worth $360 billion, is experiencing a seismic shift thanks to AI. Executives are eager to cut training departments and enhance skill delivery in the workplace. The roles of Chief Learning Officers and Learning Management Systems are in flux, sparking questions about the future of Learning and Development. We explore the history of L&D, the implications of AI on training practices, and emerging new roles, all while preparing for a rapidly evolving landscape that prioritizes personalized learning.
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Balancing Business Needs and Employee Concerns
- Businesses face pressure to increase efficiency with AI while employees fear job displacement.
- This necessitates a careful approach to AI implementation in HR and L&D.
The Rise and Fall of the CLO
- Jack Welch at GE used the CLO role to drive transformational change and improve profitability.
- Early CLOs were business-focused, leading initiatives beyond traditional training.
Stagnation in L&D
- The shift to e-learning and the rise of new media led to fragmentation and stagnation in L&D.
- Despite the focus on skills development, spending on L&D has decreased.