The Josh Bersin Company

Are You An Innovative HR Officer? Hear From Jörg Dersch of XPAY

Apr 1, 2025

Jörg Dersch, the CHRO at XPAY, shares his journey in HR leadership and the importance of innovation in the HR landscape. He discusses the evolving role of CHROs, emphasizing the shift from operational tasks to becoming strategic partners within organizations. Jörg offers invaluable insights on leveraging AI and data skills while maintaining alignment with executive leadership. His advice to HR professionals is clear: approach your role with the ownership mindset as if the company were your own, ensuring operational excellence and value-driven initiatives thrive.

19:35

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Episode guests

Jörg Dersch

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Episode notes

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Quick takeaways

Jörg Dersch emphasizes that modern CHROs must evolve into strategic partners by integrating business acumen and data literacy into HR practices.

The podcast highlights the necessity for HR leaders to prioritize employee-centric strategies, which directly influence organizational growth and decision-making.

Deep dives

Prioritizing People in Organizational Success

People are fundamental to the success of any organization, yet often are not prioritized as highly as they should be. Effective leadership involves recognizing that strategies centered around employees directly influence business outcomes. A shift towards placing people topics at the forefront can lead to better decision-making and ultimately contribute to growth. Leaders are encouraged to actively integrate these discussions into their agendas for improved organizational performance.

Intro

3min

Navigating the HR Evolution with AI

5min

Evolving Role of the CHRO: From Operational to Strategic Leadership

3min

Continuous Learning and Networking in HR

1min

Becoming a CHRO: Strategies for Success

7min

Jörg Dersch, CHRO at XPAY, joins Kathi Enderes to discusses innovation in HR and how CHRO’s can stay ahead. He also shares advice to CEOs about their role in HR issues.

He shares his journey into HR leadership and how HR leaders can become true strategic partners in their organizations. From navigating digital transformation to building business acumen, Jörg offers valuable insights into what it takes to succeed in today’s highly-innovative, tech-enabled HR landscape.

Jörg’s advice – “You own the company. Operate as if the company is your company”

XPay is a fintech company that offers various payment solutions, including international payments APIs, embedded payment solutions, and white-label payment card solutions, aiming to simplify and streamline payment processing for businesses.

Additional Information

New Research: Secrets Of The High Performing CHRO

CHRO Insights Research Report

CHRO Insights Benchmarking Survey

CHRO Insights Video (Youtube)

CHRO Insights Program Overview