The Josh Bersin Company

What Does AI-Native Mean? How "AI-First" Apps Change HR.

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Apr 19, 2025
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INSIGHT

AI-First vs AI Add-On Systems

  • AI-first vendors integrate AI deeply into their core systems rather than just as add-ons.
  • Traditional HR tech platforms mainly add AI as a feature enhancer, not as foundational architecture.
INSIGHT

AI Systems vs Transaction Systems

  • AI systems analyze data using advanced calculus to understand patterns and reason.
  • Unlike transactional systems, AI isn't suitable for critical transaction processing requiring guaranteed accuracy.
ANECDOTE

Airlines Origin of Learning Standards

  • Airlines created standards like AICC to track and certify critical training stored on CD-ROMs for safety.
  • This early approach shaped later standards like SCORM that separate content from platforms for tracking.
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