The Josh Bersin Company AI Transformation From The Frontlines: Lessons Learned, Why Employees Are Worried
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Mar 1, 2025 This discussion dives into the real-world impact of AI on productivity and employee anxiety. It highlights the rising tension between CEOs and their teams, stemming from concerns about job security amidst automation. The conversation also touches on the challenges of diversity and inclusion in the workplace, emphasizing the evolving dynamics of trust among employees. Additionally, it reflects on how new roles for HR leaders are emerging as they navigate these changes and what lessons we can draw from high-performing organizations.
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Goal-Oriented AI Implementation
- Define clear business objectives before implementing AI or restructuring.
- Focus AI investments to align with growth, cost reduction, or other goals.
Strategic Restructuring vs. Layoffs
- Layoffs driven by benchmarking can be short-sighted and disruptive.
- Analyze job architecture to identify inefficiencies and duplication for better results.
Outsourcing Pitfalls and Delegating Innovation
- One company lost its core engineering value by over-outsourcing.
- Delegating productivity improvement to business leaders can yield innovative solutions.