The Josh Bersin Company

Don't Be Afraid: AI Is Your Friend

Mar 7, 2025

The discussion dives into the paradox of AI as a catalyst for productivity while simultaneously threatening routine jobs, contributing to a white-collar recession. It highlights how companies are rethinking job structures to embrace AI change. Listeners learn about emerging HR AI success metrics that go beyond simply saving time. The rise of the 'superworker' and the introduction of essential AI assistants for HR are key points, paving the way for a future where AI and human collaboration thrives.

19:11

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Quick takeaways

AI transformation is seen as a dual-edged sword, enhancing productivity while simultaneously threatening routine jobs and causing employee job insecurity.

Successful AI integration requires a balanced strategy that combines top-down directives with bottom-up engagement to identify automation opportunities in HR processes.

Deep dives

Embracing AI Transformations

AI transformation is a complex process for many companies, as there are no clear precedents due to the rapid evolution of AI tools. Organizations are divided into stages of AI adoption, with a majority still in the early stages focused on individual assistance, while only a small percentage are exploring more advanced applications. This phase progression highlights the need for companies to understand how to effectively integrate AI into HR processes such as recruiting, performance management, and onboarding. As vendors rush to develop AI solutions, organizations must ensure they choose mature systems and consider the specific needs of their operational contexts before implementation.

Navigating the Dual Nature of AI: Productivity and Fear

18min

After a long week of meetings about AI transformation with many companies, I want to highlight the big paradox we face. On one hand, AI is now seen as a proven, pragmatic solution to productivity, growth, and customer experience. So every company is pushing for AI transformations in every domain. But on the other hand, AI is also likely to eliminate many routine jobs, already leading to a white-collar recession. (White collar and college educated workers are having a hard time finding new jobs.)

How do we deal with this paradox? Listen in and I’ll tell you the story, and also explain how companies are redesigning their entire job architectures to accommodate the AI change.

Additional Information

First HR AI Success Metrics Beyond “Saving Time” Emerge from Josh Bersin Company Analysis

The Rise of the Superworker: AI Imperatives for 2025

Meet Galileo, your essential AI assistant for everything HR.