Navigating the Dual Nature of AI: Productivity and Fear

After a long week of meetings about AI transformation with many companies, I want to highlight the big paradox we face. On one hand, AI is now seen as a proven, pragmatic solution to productivity, growth, and customer experience. So every company is pushing for AI transformations in every domain. But on the other hand, AI is also likely to eliminate many routine jobs, already leading to a white-collar recession. (White collar and college educated workers are having a hard time finding new jobs.)

How do we deal with this paradox? Listen in and I’ll tell you the story, and also explain how companies are redesigning their entire job architectures to accommodate the AI change.

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