Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.For more information, visit www.ownedandoperated.com.
Episodes
Mentioned books
19 snips
Jan 28, 2025 • 37min
#164 - "We Lose $1,000s Every Day": The Simple Fix to Streamline Your Accounts
Discover how to optimize service truck inventory and purchasing to cut costs effectively. Learn about the importance of a solid purchase order system and stronger vendor relationships. Hear tips on negotiating with vendors and keeping inventory in check to save big bucks. Explore innovative mobile truck setups and the advantages of using AI to improve operational efficiency. Plus, gain insights into simplifying inventory management and revolutionizing HVAC practices for better growth.
29 snips
Jan 23, 2025 • 35min
#163 - From $7 Million to $140 Million: The Ultimate Blueprint for Growth
Get ready for insights on scaling businesses from $7 million to a whopping $140 million! Discover the power of budget planning and the impact of a solid SWOT analysis. The hosts emphasize the importance of strong accounting practices as key to growth. You'll hear about effective team communication, the necessity of diverse revenue targets, and the transformative effects of strategic partnerships. Plus, learn how regular data reviews keep you ahead in the game and lead to impressive growth in the plumbing, electrical, and HVAC sectors!
13 snips
Jan 21, 2025 • 31min
#162 - Get Your Techs to Close More Tickets: How We Built Confidence, Boosted Sales, and Cut Stress
Discover how a structured training program can transform employee performance and boost confidence in trades. Learn strategies for onboarding technicians that enhance skills and sales abilities. Explore effective methods for overcoming customer objections about pricing. Find out how to balance urgent service calls with ongoing education. Plus, hear about the impact of AI solutions in improving coaching and booking processes, ensuring a high-performing and motivated team.
9 snips
Jan 16, 2025 • 41min
#161 - Private Equity vs. Co-Investment: Strategies for Scaling Small Businesses
Exploring growth strategies in the home service sector, this discussion highlights the critical role of partner trust. It contrasts minority versus majority ownership, emphasizing co-investment as a valuable alternative to private equity. Real-world examples illustrate financial risks, like personal guarantees and the loss of control. The conversation dives into the complexities of partnerships and the importance of legal scrutiny in contracts, shedding light on how the right alliances can drive substantial business improvements and operational successes.
20 snips
Jan 14, 2025 • 44min
#160 - How This One Sales Tactic Unlocked $10 Million in Potential
Discover how strategic partnerships can lead to massive financial growth, with revenue boosts of up to three million dollars! Explore transformative business strategies that enhance productivity and staff satisfaction. Learn about the vital role of price control in optimizing profits and the innovative sales tactics that minimize distractions for better efficiency. Tune in to hear about the shifts in operational practices that drive financial success and the critical stages of business growth from hustle to expansion.
17 snips
Jan 7, 2025 • 48min
#159 - Turning Data into Dollars: How to Use AI in The Trades with Sebastian Jimenez
Sebastian Jimenez, an expert in AI and founder of Rilla, shares how AI is revolutionizing the home improvement industry. He discusses the benefits of Rilla's virtual ride-along software for enhancing sales and training. Listeners learn about analyzing sales conversations to boost team performance and identifying ideal customers. Sebastian emphasizes the importance of adapting communication speed for better sales outcomes and explores the growing role of technology in maintaining competitiveness in the trades.
24 snips
Dec 31, 2024 • 42min
#158 Pricing Effectively Based On Your Efficiency
Discover the secrets of strategic pricing and why gross profit surpasses gross margin in importance. John and Jack share their experience with 46% year-over-year growth, highlighting effective marketing partnerships. Learn how handling discounts and boosting inside sales can drive revenue. They tackle common pricing challenges in plumbing and emphasize the need for aligned team perceptions. With insights on operational efficiency, commission structures, and staying ahead of AI trends, this conversation is packed with actionable advice for thriving in the service industry.
12 snips
Dec 24, 2024 • 31min
#157 Your Questions, Answered: Commission, Supplier Leverage, and Training Strategies
A live Q&A dives into crucial topics for home service business owners. Discover strategies for competitive compensation and impactful training programs. Learn how AI can elevate call center efficiency. Explore ways to manage seasoned teams and create scalable HVAC models. Attract top talent through strong benefits and simplify processes for growth. Hear about impressive year-over-year growth milestones and the role of effective partnerships in achieving success.
32 snips
Dec 17, 2024 • 48min
#156 LEGENDS: From the Trades to $110 Million with Nexgen Founder Ismael Valdez
Ismael Valdez, founder of Nexgen, dives into his remarkable journey from starting in the trades at 18 to scaling his HVAC company to $110 million in just four years. He shares essential strategies for growth, including innovative compensation models and the crucial role of a strong sales team. Ismael also discusses the shift to digital lead generation and the importance of engaging content in customer retention. Balancing personal life with rapid growth is a key theme, offering insights for aspiring entrepreneurs aiming for success without sacrificing well-being.
9 snips
Dec 10, 2024 • 52min
#155 - Merging Cultures: Challenges In Home Service Acquisitions
Nathan Lenahan, co-owner of Bart's Heating and Air, shares how he scaled his HVAC business from $1 million to over $10 million through strategic acquisitions. He dives into the complexities of merging cultures, brand management, and the importance of effective communication during transitions. Nathan discusses the challenges of retaining staff, rethinking compensation structures, and maintaining company values. He also highlights the shift from acquisition-led growth towards organic expansion, providing insights that are crucial for navigating the home service industry.
