Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast #159 - Turning Data into Dollars: How to Use AI in The Trades with Sebastian Jimenez
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Jan 7, 2025 Sebastian Jimenez, an expert in AI and founder of Rilla, shares how AI is revolutionizing the home improvement industry. He discusses the benefits of Rilla's virtual ride-along software for enhancing sales and training. Listeners learn about analyzing sales conversations to boost team performance and identifying ideal customers. Sebastian emphasizes the importance of adapting communication speed for better sales outcomes and explores the growing role of technology in maintaining competitiveness in the trades.
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Technician Buy-In
- Get buy-in from technicians by positioning Rilla as a protection tool against false customer accusations.
- Highlight how recordings can protect them in he-said-she-said situations and avoid write-ups.
Strict Implementation
- Lance Bachman implemented Rilla with a strict approach at LB Capital.
- He fired a top performer who resisted using the software, which encouraged buy-in from the rest of the team.
AnyHour's Moneyball Approach
- AnyHour implemented Rilla by renting a movie theater and screening Moneyball for their sales team.
- This created excitement and top performers volunteered to use it, demonstrating a positive approach to adoption.