Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

In a candid update, Chris Barr, a business searcher from Florida, shares his insights three months into his journey of acquiring a business. He discusses the reality of evaluating a pool service business, emphasizing the importance of opportunity costs and effective networking. Chris dives into the nuances of navigating employee classifications and the trade-offs between growth and debt repayment. He highlights that no acquisition deal is perfect and encourages learning from every step of the process while aiming for sustainable growth.

Discover the secrets to scaling a home service business from $3 million to an impressive $100 million. Learn about essential leadership transitions and innovative staffing solutions to navigate growth challenges. Hear real-world success stories and how strategic leadership can drive team performance. Explore the significance of core values and the EOS framework in fostering a culture of excellence. Dive into innovative business models in HVAC that streamline operations while maximizing profits.

Dalton Hatch, founder of DH Plumbing in San Antonio, discusses his transformative journey driven by faith and integrity. He shares how prioritizing customer care over aggressive sales tactics has shaped his business philosophy. Listeners will be inspired by his insights on scaling a plumbing company while maintaining a strong culture and core values. Dalton also emphasizes the importance of strategic budgeting and harnessing technology to enhance business operations. His experiences highlight the emotional complexities of entrepreneurship and the value of community in changing perceptions about the plumbing industry.

Alan Peterson, an SBA lender at First Internet Bank with over $70 million in acquisition financing last year, shares invaluable insights for aspiring business buyers in the home service sector. He breaks down effective strategies for leveraging SBA loans, the recent changes in SBA guidelines, and the importance of having a strong deal team. Listeners will learn about avoiding common pitfalls, structuring multi-step acquisitions, and the significance of personalized financial statements in making a lasting impression on lenders.

Laurie Metz, Director of Operations, shares her expertise in managing high-performing remote teams. She discusses the significance of building trust and fostering a supportive culture across different time zones. Key topics include setting clear expectations, maintaining regular communication through tools like Slack and Google Meet, and blending personal interactions with work to enhance team bonding. Laurie also highlights strategies for hiring international talent and nurturing emotional intelligence in leadership, ensuring loyalty even when teams are far apart.

Discover the secrets behind rapidly scaling a home service business with insights from top sales leaders. They reveal strategies for hiring and training talent that drives revenue, emphasizing the importance of company culture on performance. Learn about innovative marketing approaches that fueled impressive growth, alongside overcoming supply chain challenges. The conversation also highlights the significance of metrics in tracking success and fosters a winning sales culture. If you're seeking practical tips to elevate your business, this discussion is a must-listen!

Discover the essential experts you need when buying a business, from M&A attorneys to CPAs. Learn how these professionals help you avoid costly mistakes and facilitate quick funding. Dive into the importance of valuation experts to ensure you don’t overpay. Explore post-acquisition must-haves like bookkeeping and reliable insurance. Plus, find out about outsourcing customer service to streamline operations. If you’re gearing up for an acquisition in 2025, this is your ultimate checklist!

Brandon Schlicter, also known as Investment Joy, shares his remarkable journey from a small-town Ohio upbringing to building a multimillion-dollar business portfolio. He discusses how a viral laundromat video launched his service empire and the strategies behind his successful acquisitions in real estate and commercial roofing. Brandon emphasizes the importance of balancing business growth with family values and offers actionable advice for aspiring entrepreneurs. Tune in for insights on leveraging social media and creating a supportive company culture.

In this discussion, Amir Haboosheh from Snowball Industries, a leader in development and management training, shares his expertise on fostering future leaders. He emphasizes the shift from technical skills to essential soft skills like empathy and humility. The duo explores practical strategies for identifying and nurturing talent within service businesses. They also dive into the importance of structured training programs, peer learning opportunities, and effective communication, all foundational to building high-performing teams and achieving long-term success.

Peter De Baptiste, owner of Joe Cole Plumbing, shares his entrepreneurial journey from banking to acquiring home service businesses. He dives into the exciting, often underrated tier two and three opportunities in the HVAC and turf installation sectors. Peter discusses the unique challenges and scalability of these niche industries while revealing effective strategies for navigating small business acquisitions. He emphasizes the importance of marketing and the operational dynamics that influence customer satisfaction and long-term growth potential.