Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.For more information, visit www.ownedandoperated.com.
Episodes
Mentioned books
4 snips
Aug 9, 2025 • 3min
Double Your Profit Day #9 Maximize Your Earnings: The Secret to Efficient Work
In a world where profit often hides behind spreadsheets, the discussion highlights the importance of training teams to understand profit awareness. Discover how profit transparency can be a game changer, fostering accountability through monthly open-book meetings. A unique hands-on game transforms P&L into a teaching tool, while daily gross margin tracking shifts team behavior. Learn why consistent training cultivates a profit-first mindset across all departments, empowering every member to contribute to the bottom line.
Aug 8, 2025 • 3min
Double Your Profit Day #8 Fire Your WORST Customers (and make more money)
In this installment, the focus is on a bold move: firing your worst customers to boost profitability. The hosts discuss the hidden costs of difficult clients and how they drain your resources. They illustrate how even one problematic customer can monopolize your team's time. Revenue isn't everything; shifting focus to high-margin work can lead to greater success. Plus, learn strategies for making this significant change without jeopardizing your business. It's all about working smarter, not harder!
4 snips
Aug 7, 2025 • 2min
Double Your Profit Day #7 The Profit First Pricing Mindset EVERY 7-Figure Owner Uses
Explore the transformative Profit First Pricing method that prioritizes profit over costs. Learn how to establish your margins, strategically allocate expenses, and shift to value-based selling. Discover why discounting is seen as lazy selling and how to create premium packages. Catch a real-world case study that highlights the pitfalls of being too cheap and understand the importance of knowing your margins. This approach guarantees you'll never underbid again and will ultimately boost your profitability.
11 snips
Aug 7, 2025 • 34min
#231 How AI Will Change Home Service Marketing Forever
Sam Preston, CEO of Service Scalers, reveals how AI is fundamentally transforming local search for home service businesses. He discusses the urgent need for HVAC, plumbing, and service operators to adapt their marketing strategies or risk becoming obsolete. Preston emphasizes the significance of SEO, Google Business Profiles, and quality reviews in the AI-driven landscape. Listeners learn about AI tools like ChatGPT and their impact on marketing effectiveness, customer engagement, and operational efficiencies that can set businesses apart in a competitive market.
Aug 6, 2025 • 3min
Double Your Profit Day #6 80/20 Rule: The Secret to Explosive Business Growth
Unlock the secrets of the 80/20 rule, where 80% of profits come from just 20% of your efforts! Discover how to streamline your focus by eliminating low-margin services and unproductive customers. Learn to identify which departments are draining cash and find case studies showcasing businesses that doubled their profits by simplifying operations. This insightful discussion offers a repeatable framework for cutting waste and maximizing revenue, ensuring you can scale your business effectively!
Aug 5, 2025 • 4min
Double Your Profit Day #5 Can Zero-Based Budgeting Save Your Business Money?
Discover how zero-based budgeting can transform your business finances by starting budget planning from scratch. Learn why it's essential to justify every expense and align them with profitability. Explore practical tips for cutting overhead costs and improving cash flow while focusing on your biggest expenses first. This method redefines budgeting by ignoring last year’s numbers, promising significant savings and a clearer path to growth for service-based businesses.
Aug 5, 2025 • 48min
#230 Is Buying Businesses Overhyped? Why You Should Build Instead
In a refreshing take on growth strategies, the hosts argue against chasing the retiring baby boomer market. They emphasize the value of building rather than buying businesses, discussing their ambitious plans for 2026 and beyond. Learn about the pitfalls of acquisitions and how strong leadership is crucial for scaling operations. The discussion highlights the benefits of strategic partnerships and the importance of navigating market seasonality. With insights on Midwest expansion and innovative tactics, this is a must-listen for savvy operators.
4 snips
Aug 4, 2025 • 3min
Double Your Profit Day #4 Non-Negotiable Budgets = Real Results
Discover how strict, non-negotiable budgets can transform home service businesses into profit powerhouses. Learn why adhering to exact dollar limits fosters financial discipline and accountability. Tight budgets spark creativity and innovation, allowing smaller companies to thrive. When every dollar is prioritized, teams shift their focus from convenience to strategic spending. It’s about saying yes to what truly matters—real results follow financial discipline!
4 snips
Aug 3, 2025 • 5min
Double Your Profit Day #3 Slash Costs and Maximize Profit with a Lean Business Culture
Learn how to quickly cut costs without jeopardizing your operations while fostering a lean business culture. Discover the benefits of zero-based budgeting and identify expenses that no longer yield a return on investment. The podcast emphasizes empowering managers to make smart budget decisions and aligning your team with cost-conscious growth. Get ready to transform your home service business and boost profits!
9 snips
Aug 2, 2025 • 4min
Double Your Profit Day #2 Cut Costs Like a CFO
Discover how to slash business costs effectively with CFO-like strategies! Learn why zero-based budgeting is a game changer and how to audit every expense for potential savings. Real-world examples demonstrate the impact of effective cost control, ensuring growth isn't compromised. Plus, get practical techniques you can implement right away in your home service or contractor company to boost profitability. Transform your financial approach and unlock your business's true potential!
