Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.For more information, visit www.ownedandoperated.com.
Episodes
Mentioned books
13 snips
Aug 22, 2025 • 5min
Double Your Profit Day #22 Stop Overpaying Vendors Today With This Trick!
Discover how mastering vendor negotiations can significantly enhance your profitability. Learn effective strategies to cut costs without compromising on service quality. The podcast reveals key insights on conducting cost reviews and leveraging your buying power to secure better terms. It's all about buying smarter and unlocking hidden profits in your business.
5 snips
Aug 21, 2025 • 3min
Double Your Profit Day #21 Stop Overthinking And Start Winning!
Explore the hidden dangers of overthinking in business. Discover how analysis paralysis can stifle growth while competition races ahead. Prioritize speed over perfect answers for effective decision-making. Learn to simplify your approach to key performance indicators and trust your instincts. This episode serves as a powerful guide to breaking free from indecision and boosting your business's momentum.
31 snips
Aug 21, 2025 • 56min
#235 He built a $100M HVAC business, here’s how
Chad Peterman, president of Peterman Brothers and a leader in home service scaling, dishes on transforming his company from $20M to $100M across the Midwest. He shares secrets of efficient labor pooling and streamlined processes that drive success. The conversation explores strategic location selection, crucial leadership tools, and innovative onboarding for technicians. Chad also hints at future ventures, including AI's role in enhancing operations. Get ready for a treasure trove of insights for anyone looking to level up their service business!
9 snips
Aug 20, 2025 • 3min
Double Your Profit Day #20 Make Your Team Better Without New Hires!
Explore innovative strategies to boost team productivity without hiring more staff. Discover how low performers affect overall output and learn the importance of raising the average. Strong management is key; empowering managers to coach and hold team members accountable is crucial. Understand the distinction between 'them problems' and 'you problems' in performance management. Hiring high performers can elevate the entire team's performance, creating a sharper and more efficient work environment.
6 snips
Aug 19, 2025 • 3min
Double Your Profit Day #19 Conversion Rate HACKS Top Experts Use to DOUBLE Bookings
Discover the secrets to boosting your conversion rate and turning leads into loyal customers. Learn why every unbooked call is lost profit and how improving your booking rates can skyrocket your ROI without additional expenses. Delve into the differences between lead booking and raw booking rates while uncovering strategies to optimize response times and sales processes. Even small tweaks can lead to significant gains in revenue, with one extra close potentially increasing sales by over 20%!
Aug 19, 2025 • 50min
#234 He Made $1.2M in His Garage in 4 Months!
Ismael Valdez, founder of NextGen Air Conditioning and Nuva Thermostats, scaled his startup to over $100 million with innovative strategies and tech-driven marketing. He shares insights on transforming a garage project into a thriving business in just four months. Valdez discusses the sacrifices behind his success and the importance of fostering a positive company culture. He also reveals how social media can be leveraged for lead generation and details his latest venture, Nuva Thermostats, a tool designed to empower HVAC contractors.
7 snips
Aug 18, 2025 • 4min
Double Your Profit Day #18 How I Destroy Monthly Bills and Save Big!
Discover the art of cutting unnecessary expenses with a humorous twist known as the 'F** It Up List.' Learn how small costs can add up in a multi-million-dollar business and why auditing them monthly is crucial. Uncover the power of renegotiation and digital vendor cards for better control over finances. Understand why tracking costs should feel annoying yet rewarding, and how saving money can boost team morale through reinvestment. It's time to take charge of your recurring bills and enjoy the process!
6 snips
Aug 17, 2025 • 2min
Double Your Profit Day #17 The SMART Way to Say Goodbye to Stressful Clients!
In today's discussion, the importance of firing bad clients takes center stage. Listeners learn to identify red flags that signal a troublesome relationship. Strategies for offboarding clients without drama are shared, emphasizing a systematic and emotionless approach. Protecting team morale is highlighted as a priority over keeping every customer. A surprising perk? Referring difficult clients to others can lighten the load and create space for more profitable partnerships.
10 snips
Aug 16, 2025 • 3min
Double Your Profit Day #15 How to Raise Standards & Boost Performance
Discover how setting high standards can dramatically elevate team performance. Learn why performance often defaults to the lowest standard tolerated and how clear expectations can combat this issue. Explore the significance of documented standards and scorecards in reinforcing company culture. Hear about the tough but necessary choice of letting go a top performer who didn’t align with the behavioral expectations. This insightful discussion offers a roadmap for creating a thriving workplace environment.
7 snips
Aug 16, 2025 • 3min
Double Your Profit Day #16 How to Build a Culture of Accountability (That Actually Works)
Discover the secret to building a culture of accountability in your business. Learn how setting clear expectations and measurable goals can transform your team's performance. Explore the importance of assigning KPIs to every role and creating effective scorecards. Find out how to run emotion-free weekly reviews that focus on solutions. Plus, gain coaching tactics to support struggling team members and foster a sense of ownership that empowers your team to solve problems proactively.
