Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

#227 How Small HVAC Businesses Are Disrupting the Industry

10 snips
Jul 24, 2025
Dive into the challenges small HVAC businesses face with innovation and productivity due to labor shortages and seasonal demands. Discover how these nimble firms outpace larger competitors by embracing adaptability and technology. The discussion digs into the skepticism surrounding AI in the industry, highlighting the value of peer recommendations. Learn about achieving sustainable growth metrics post-pandemic, balancing profitability with expansion, and the importance of long-term vendor relationships for operational efficiency.
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INSIGHT

Small HVAC Innovate Faster

  • Smaller HVAC companies innovate faster because they need to survive and adapt.
  • Larger companies innovate slower as they rely more on stable growth and processes.
ANECDOTE

Peer Visit Reveals Innovation Source

  • A peer four times larger visited John's shop and learned innovation comes from smaller companies.
  • Big companies grow slower and don't innovate as rapidly as smaller ones.
ADVICE

Avoid Early Tech Adoption

  • Avoid being the first to adopt unproven tech like AI in HVAC.
  • Wait for proven results from peers before investing in new tools.
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