Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast #229 Plumber Closes +$10M/Year (With Just One Trade)
Jul 31, 2025
Kelson Carter, owner of a booming plumbing business that generates over $11 million annually, shares his remarkable journey. He discusses how focusing on a single trade streamlined operations and fueled rapid growth. The episode highlights the transformative power of smart marketing and rebranding, as well as the critical role of dedicated sales teams. Kelson reveals key insights on navigating profitability and market dynamics, alongside the importance of adapting strategies for different regions, making this a goldmine of actionable tips for aspiring entrepreneurs.
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Kelson's Early Business Struggles
- Kelson Carter shared the story of starting his plumbing business buying two trucks with his father and struggling with high turnover early on.
- He considered quitting but persevered, eventually growing the company through slow, steady organic growth and learning from experience.
Hire Dedicated Plumbing Sales
- Bringing dedicated salespeople into a plumbing business is a game changer for growth.
- Hiring good sales staff who hit KPIs like 70% in-home closing boosts revenue significantly.
Power of Single-Trade Focus
- Focusing on a single trade enables faster and simpler scaling of a home services business.
- Multi-trade companies face more complexity, which slows execution and growth.